Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The IRIUM software is crafted to operate seamlessly in contemporary environments like Windows® and Unix® while providing essential insights for decision-makers, enabling optimal choices across various aspects of business management, including finance, sales, inventory, equipment, services, and rentals. Our suite of software solutions caters to organizations ranging from small businesses to those with thousands of employees, accommodating setups from just one to as many as 2,500 computer workstations. Our team of experts is available to guide you based on your industry and company size, helping you select the most appropriate software from our comprehensive offerings. If you aim to enhance your dealership's productivity and responsiveness to clients, having an efficient, user-friendly, and ergonomic software is crucial, isn't it? You also seek a solution that integrates all facets of your operation, which is why a robust Customer Relationship Management (CRM) system is necessary to effectively manage your client interactions. By implementing such a system, you can streamline processes and foster stronger relationships with your customers.
Description
VOC Research focuses on conducting professional, pre-arranged, and impartial discussions with essential decision-makers among your customers, prospects, and intermediaries to collect their insights, feelings, and feedback regarding both your company's offerings and those of your main competitors. Our proficiency in B2B VOC services is designed to enhance your business acquisition and customer retention efforts. We engage with key decision-makers from organizations where you have recently secured or lost business opportunities to discern the reasons behind their choices. Following these discussions, we thoroughly analyze the gathered information to uncover trends and actionable insights that can assist you in capturing more business. Additionally, we conduct interviews with your customers to assess their unbiased levels of satisfaction, loyalty, and intentions to renew, enabling you to promptly address any concerns, suggestions, or potential issues. This process also evaluates your customers' likelihood of renewing their contracts or switching to competitors, providing you with valuable information to proactively manage their needs and expectations. Ultimately, our approach empowers you to strengthen customer relationships and enhance your overall market position.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Excel
No
Microsoft PowerPoint
No
Microsoft Word
No
Integrations
Microsoft Excel
Yes
Microsoft PowerPoint
Yes
Microsoft Word
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Irium-software
Founded
1982
Country
France
Website
www.irium-software.uk
Vendor Details
Company Name
VOC Research
Country
United States
Website
www.voc-research.com/services
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No