Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Customers dread waiting in line. Research indicates that long waits at the checkout significantly contribute to dissatisfaction among shoppers in retail environments. On the flip side, having minimal wait times—and the anticipation of such—plays a crucial role in fostering customer loyalty and increasing spending. Effective queue management focuses on optimizing the roles of checkout and customer service personnel to enhance both customer satisfaction and business profitability. As competition from online shopping continues to grow, it becomes increasingly essential for physical grocery stores to provide an exceptional in-store experience. Our extensive experience with queue management systems across countless supermarkets globally has demonstrated that minimizing checkout wait times can yield numerous additional benefits for businesses. When shoppers feel assured of a swift and effortless service, they are not only more likely to visit a store initially but are also inclined to spend more time exploring various products. In turn, this boosts overall customer engagement and enhances the likelihood of repeat visits.
Description
Ubamarket® offers retailers a customized white label 'scan and go' mobile application, providing an advanced yet affordable solution that enhances the shopping experience with ease of implementation. Meanwhile, NOMM® delivers a premier 'order, pay, stay or take-away' service for hospitality venues, utilizing our innovative 'magic menu'® solution. Discover the user journey through our demonstration of the Ubamarket white label app designed for Budgens. This groundbreaking omnichannel scan, pay, and go application is currently available in numerous stores throughout the UK and Ireland, with plans for expansion globally. Customers can checkout in mere seconds, eliminating the hassle of waiting in line or unpacking items, as they simply scan a QR code, make their payment, and leave. While shopping, users can scan items and add them to their bag seamlessly as they navigate the store. Additionally, for those with a shopping list, the app conveniently directs them to the location of each item. Once shopping is complete, there’s no requirement to wait in line or unpack bags at the checkout; users can effortlessly complete their transactions by scanning the QR code to interact with a virtual till and pay directly through the app. This innovative approach not only streamlines the checkout process but also enhances overall customer satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Cohesion
Yes
ICONICS' Intelligent Building Software (IBSS)
Yes
Synergy eCase
Yes
Integrations
Cohesion
No
ICONICS' Intelligent Building Software (IBSS)
No
Synergy eCase
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
IRISYS
Founded
1996
Country
United Kingdom
Website
www.irisys.net/queue-management
Vendor Details
Company Name
Ubamarket
Country
United Kingdom
Website
ubamarket.com
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No