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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Customers dread waiting in line. Research indicates that long waits at the checkout significantly contribute to dissatisfaction among shoppers in retail environments. On the flip side, having minimal wait times—and the anticipation of such—plays a crucial role in fostering customer loyalty and increasing spending. Effective queue management focuses on optimizing the roles of checkout and customer service personnel to enhance both customer satisfaction and business profitability. As competition from online shopping continues to grow, it becomes increasingly essential for physical grocery stores to provide an exceptional in-store experience. Our extensive experience with queue management systems across countless supermarkets globally has demonstrated that minimizing checkout wait times can yield numerous additional benefits for businesses. When shoppers feel assured of a swift and effortless service, they are not only more likely to visit a store initially but are also inclined to spend more time exploring various products. In turn, this boosts overall customer engagement and enhances the likelihood of repeat visits.

Description

To enhance customer convenience while they await their turn, our system is designed to send SMS notifications as their queue number approaches. Understanding that each business has its distinct characteristics, our queueing software can be tailored to meet your specific requirements. We have a dedicated team of programmers who can modify the existing features and functionalities of the QueueRite System to align perfectly with your business needs. For initial security, the Ivant Queue Management System mandates a username and password login. Additionally, the starting numbers for queues are randomized to ensure a secure queuing experience. As a browser-based application, the QueueRite System eliminates the need for any software installation on client computers, operating smoothly over the client company's local area network. Furthermore, the QueueRite System includes an Application Programming Interface (API) that facilitates seamless integration with existing third-party programs used by clients. This comprehensive approach not only streamlines queuing processes but also enhances overall operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cohesion
ICONICS' Intelligent Building Software (IBSS)
Synergy eCase

Integrations

Cohesion
ICONICS' Intelligent Building Software (IBSS)
Synergy eCase

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$49 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IRISYS

Founded

1996

Country

United Kingdom

Website

www.irisys.net/queue-management

Vendor Details

Company Name

QueueRite

Founded

2011

Country

United Kingdom

Website

queuerite.com/features.do

Product Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Product Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Alternatives

Alternatives

Queue Mobile Reviews

Queue Mobile

Fulcrum Design