Average Ratings 1 Rating
Average Ratings 2,215 Ratings
Description
Remote Desktop Software, for Remote Support, Remote Access, and Online Meetings.
Multi-platform software, avaible on Mac, Windows, Android and iOS.
Iperius Remote ensures fast and secure remote desktop connections. The software is convenient for both ITPROS and private individuals. Connect from any a PCs or Devices to another easily and stability. Iperius Remote allows connection over the internet.
Remote Control
Connect in a simple and rapid manner to any computer. Work as if you were present locally, transfer files, make use of chat. Complete Remote Desktop.
Unattended access
Install Iperius Remote as a service for unattended access. You can keep a list of the computers of your customers and connect to them in order to carry out assistance at any time.
Secure Powerful Universal
Iperius Remote ensures the highest possible level of security with end-to-end encryption, compliant with HIPAA and GDPR standards.
The video transmission technology is among the most powerful available, with a frame rate of up to 60 FPS.
Description
Zoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes.
Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities
API Access
Has API
No
API Access
Has API
Yes
Integrations
FirmScribe
No
AgencyPlatform
No
Freshdesk
No
Incident IQ
No
Jira
No
Jira Service Management
No
Jira Work Management
No
ManageEngine ServiceDesk Plus
No
Pipedrive
No
QFloors
No
Integrations
FirmScribe
Yes
AgencyPlatform
Yes
Freshdesk
Yes
Incident IQ
Yes
Jira
Yes
Jira Service Management
Yes
Jira Work Management
Yes
ManageEngine ServiceDesk Plus
Yes
Pipedrive
Yes
QFloors
Yes
Pricing Details
8,39€/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$10.00/month/user
Offers flexible pricing model. Volume discounts are also available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Enter
Founded
1997
Country
Italy
Website
www.iperiusremote.com
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/assist/
Product Features
Remote Desktop
Chat
Yes
Cross-Platform Access
Yes
File Transfer
Yes
Group View
No
Mobile Device Access
Yes
Multi Monitor Support
Yes
Record Remote Sessions
Yes
Remote Print
Yes
Remote Wake
Yes
User Management
Yes
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
No
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No
Remote Desktop
Chat
Yes
Cross-Platform Access
Yes
File Transfer
Yes
Group View
Yes
Mobile Device Access
Yes
Multi Monitor Support
Yes
Record Remote Sessions
Yes
Remote Print
Yes
Remote Wake
Yes
User Management
Yes
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes
Remote Work
Collaboration
Yes
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
Yes
Meeting Management
No
Project Management
No
Remote Access
Yes
Remote Support
Yes
Screen Sharing
Yes
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
Yes
Web Conferencing
No
Screen Sharing
Annotations / Drawing Tools
Yes
Desktop / Browser Sharing
Yes
Mobile Screen Sharing
Yes
Presenter Control Management
Yes
Remote Control
Yes
Screen Capture
Yes
Screen Mirroring
Yes
Screen Recording
Yes
