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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Inya.ai stands out as a premier no-code platform that allows companies to effortlessly develop AI-driven conversational agents. Our GenAI agents are designed to enhance customer support, sales processes, and facilitate interactions in multiple languages, ensuring conversations that feel natural and intelligent. Suitable for both small businesses and large enterprises, Inya.ai streamlines voice automation across various sectors, significantly boosting operational efficiency while elevating the overall customer experience. This innovative approach not only simplifies communication but also fosters stronger relationships between businesses and their clients.

Description

LiveX AI offers sophisticated AI assistants that mimic human interactions, aiming to enhance customer retention, stimulate revenue enhancement, and lower support costs for B2C and DTC brands. These AI agents, accessible through various channels such as chat, voice, email, search, QR codes, SMS, and in-app messaging, engage with users in a compassionate manner to address concerns, update their accounts, recover abandoned carts, facilitate purchases, and even take proactive measures to prevent customer churn through tailored, immediate interactions. By covering the entire customer journey—from initial sales support and onboarding to loyalty and ongoing assistance—these agents can result in as much as a 35% decline in churn rates and achieve over 90% in self-service resolution effectiveness, thus transforming customer experience into a powerful growth catalyst. The platform boasts omnichannel capabilities, rapid implementation, dependable enterprise-level performance, and compatibility with various tools including Zendesk, Shopify, HubSpot, Salesforce, and Google Cloud. Furthermore, LiveX AI enhances the capabilities of human agents by providing them with real-time support during customer interactions, ensuring a seamless blend of AI efficiency and human empathy. This innovative approach not only streamlines operations but also fosters a more engaging and supportive environment for customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Cloud Platform No 
HubSpot CRM No 
Intercom No 
OpenAI Yes 
Plivo Yes 
Salesforce No 
Shopify No 
Sinch Yes 
Skype Yes 
Vonage Communications APIs (Nexmo) Yes 
Zendesk No 

Integrations

Google Cloud Platform Yes 
HubSpot CRM Yes 
Intercom Yes 
OpenAI No 
Plivo No 
Salesforce Yes 
Shopify Yes 
Sinch No 
Skype No 
Vonage Communications APIs (Nexmo) No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Gnani.ai

Founded

2016

Country

India

Website

inya.ai/

Vendor Details

Company Name

LiveX AI

Founded

2023

Country

United States

Website

www.livex.ai/

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