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Description
Build and manage AI agent teams using our Mixture of Experts (MoE) system. Create specialized digital workers with tailored knowledge, language models, triggers, and tools. Expand your workforce through computing power, not headcount. Simplify complex task automation without any coding needed.
Description
Teneo.AI is a market-leading agentic AI platform built to fully automate enterprise customer service. It delivers intelligent AI agents that manage voice and digital interactions with up to 99% resolution accuracy. Designed for speed, Teneo enables organizations to launch pilots in weeks and reach production rapidly. The platform supports omnichannel engagement across voice, chat, apps, and email from a single environment. Voice AI capabilities allow enterprises to handle millions of interactions every month without service disruption. Teneo integrates easily with existing contact center and enterprise systems through open APIs. Built-in analytics provide actionable insights to continuously optimize performance. Enterprise-grade security and governance ensure compliance with internal and regulatory requirements. Organizations achieve significant cost savings while improving first-contact resolution and CSAT. Teneo helps enterprises progress from automation to fully agentless customer service operations.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
HubSpot CRM
Yes
OpenAI
Yes
Azure OpenAI Service
No
Claude
No
Claude Sonnet 3.5
Yes
Claude Sonnet 3.7
Yes
GPT-4
Yes
GROW with SAP
No
Gmail
Yes
Google
No
Integrations
HubSpot CRM
Yes
OpenAI
Yes
Azure OpenAI Service
Yes
Claude
Yes
Claude Sonnet 3.5
No
Claude Sonnet 3.7
No
GPT-4
No
GROW with SAP
Yes
Gmail
No
Google
Yes
Pricing Details
$0
Freemium
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Invicta AI
Founded
2023
Country
United Kingdom
Website
invictai.io
Vendor Details
Company Name
Teneo.AI
Country
Sweden
Website
www.teneo.ai/
Product Features
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
Yes
For Sales
Yes
For eCommerce
Yes
Image Recognition
No
Machine Learning
Yes
Multi-Language
Yes
Natural Language Processing
Yes
Predictive Analytics
Yes
Process/Workflow Automation
Yes
Rules-Based Automation
Yes
Virtual Personal Assistant (VPA)
Yes
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
Yes
