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Description
Intuist.ai is an innovative platform designed to make AI deployment straightforward, allowing users to create and launch secure, scalable, and intelligent AI agents in just three easy steps. Initially, users can choose from a variety of agent types, such as those for customer support, data analysis, and strategic planning. Following this, they integrate data sources like webpages, documents, Google Drive, or APIs to enrich their AI agents with relevant information. The final step involves training and deploying these agents as JavaScript widgets, web pages, or APIs as a service. The platform guarantees enterprise-level security with detailed user access controls and caters to a wide range of data sources, encompassing websites, documents, APIs, audio, and video content. Users can personalize their agents with brand-specific features, while also benefiting from thorough analytics that deliver valuable insights. Moreover, integration is hassle-free thanks to robust Retrieval-Augmented Generation (RAG) APIs and a no-code platform that enables rapid deployments. Additionally, enhanced engagement features allow for the effortless embedding of agents, facilitating immediate integration into websites. This streamlined approach ensures that even those without technical expertise can harness the power of AI effectively.
Description
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Drive
Yes
Adobe Marketo Engage
No
Aha!
No
Apache Solr
No
Confluence
No
Contentful
No
Discourse
No
Docebo
No
Guru
No
Jira
No
Integrations
Google Drive
Yes
Adobe Marketo Engage
Yes
Aha!
Yes
Apache Solr
Yes
Confluence
Yes
Contentful
Yes
Discourse
Yes
Docebo
Yes
Guru
Yes
Jira
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Intuist AI
Founded
2023
Country
United States
Website
intuist.ai/
Vendor Details
Company Name
SearchUnify
Founded
2008
Country
India
Website
www.searchunify.com
Product Features
Product Features
Enterprise Search
AI / Machine Learning
Yes
Faceted Search / Filtering
Yes
Full Text Search
Yes
Fuzzy Search
Yes
Indexing
Yes
Text Analytics
Yes
eDiscovery
Yes
