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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

IntouchCheck® turns audits, inspections, and routine checks into a connected digital process, helping multi-location businesses improve consistency and accountability. With mobile access, teams can complete inspections, capture results, and trigger follow-up actions in real time. Leaders gain a clear view of daily processes, safety requirements, brand standards, property conditions, service calls, driver logs, and incidents across every location. Key features include: ● Mobile inspections with live results and centralized tracking ● Instant corrective actions when issues are found ● Flexible workflows that support ownership and consistent execution ● Analytics to surface trends, issues, and priorities ● Custom templates for audits, safety checks, operational reviews, and brand standards ● Enterprise rollups for visibility across stores, regions, and teams IntouchCheck® helps organizations resolve issues faster, reduce missed steps, and maintain stronger operational control at scale.

Description

inTouch is an advanced SaaS solution for multichannel business messaging, enabling companies to manage SMS, Email, and RCS communications from a single, intuitive interface. The platform is designed for both marketing and transactional workflows, offering tools for audience segmentation, campaign personalization, and real-time performance tracking. With built-in automation for customer journeys, opt-in flows, and subscription management, inTouch helps businesses streamline engagement and improve conversion rates. Additional features include secure OTP delivery, A/B testing, and detailed analytics dashboards. Thanks to its multi-account architecture, agencies and resellers can manage multiple clients under one master account with granular permissions and reporting. Accessible via web and APIs, inTouch integrates seamlessly with CRMs and third-party applications.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

IntouchCX™ Platform Yes 
Salesforce No 
Zapier No 

Integrations

IntouchCX™ Platform No 
Salesforce Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

14,50 €
Contact vendor
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Intouch Insight

Founded

1992

Country

United States & Canada

Website

www.intouchinsight.com/what-we-do/inspection-software/

Vendor Details

Company Name

rdcom

Founded

2000

Country

Italy

Website

rdcom.com/en/platform-intouch/

Product Features

Audit

Alerts / Notifications Yes 
Audit Planning Yes 
Compliance Management Yes 
Dashboard Yes 
Exceptions Management Yes 
Forms Management Yes 
Issue Management Yes 
Mobile Access Yes 
Multi-Year Planning No 
Risk Assessment No 
Workflow Management Yes 

Forms Automation

Approval Process Control Yes 
Archiving & Retention Yes 
Collaboration Yes 
Document Indexing No 
Drag & Drop Yes 
Full Text Search Yes 
Remote Document Access Yes 
Rules-Based Workflow Yes 
Text Editing Yes 
Version Control Yes 

Inspection

Appointment Management No 
Customer Database Yes 
Dispatch Management No 
Equipment Tracking No 
Photos In Reports Yes 
Print on Site No 
Report Templates Yes 
Speech Recognition No 
Subcontractor Management No 

Product Features

Email Marketing

A/B Testing Yes 
Artificial Intelligence No 
Auto-Responders Yes 
CAN SPAM Compliance Yes 
Customer Surveys Yes 
Drip Campaigns Yes 
Dynamic Content No 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform Yes 
Customizable CTAs Yes 
Drip Campaigns No 
Dynamic Content Yes 
Landing Pages / Web Forms Yes 
Lead Scoring No 
Sales Intelligence No 
Search Marketing Yes 
Segmentation Yes 
Social Marketing No 
Website Visitor Tracking No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence Yes 
Contact Management Yes 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

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