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ease
features
design
support

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Description

The Advanced Dispatching System offered by IDS is designed to meet a wide range of needs. Whether you require courier services, on-demand tasks, pharmaceutical and medical shipments, distribution, last mile delivery, or handling returns and reverse logistics, we have the solution for you. With more than 15 years of hands-on experience in diverse environments—from the rugged terrain of Australia’s Outback to the frigid landscapes of Canada’s Tundra and the bustling avenues of Chicago—our cloud-based dispatch system guarantees the dependability you require. Our IDS Core Dispatching Software seamlessly integrates with additional modules and features as your needs evolve. Serving as our comprehensive advanced dispatching solution, IDS Core manages everything from multi-package shipments and UPC inventory to dimensional weight calculations and customizable dispatch and driver boards, alongside automatic pricing linked to your accounting software. Additionally, IDS Mobile is our dedicated Driver Delivery application that allows for the capture of Proof of Delivery, Proof of Pick Up, and signatures. It is equipped with barcode scanning capabilities, supporting both laser and camera scanners, enabling drivers to generate shipments right from the field. With these advanced features, IDS ensures a streamlined and efficient dispatch experience for all users.

Description

On Friday nights, delivery restaurants experience a surge in volume, often increasing by three to five times. To manage this influx efficiently, it’s advisable to bring on extra drivers rather than dealing with the complexities of overstaffing or last-minute hiring. By directing customers to place orders through your website or phone, you can significantly reduce third-party fees and enhance customer loyalty to your brand, ensuring that you retain both tips and delivery fees when utilizing on-demand drivers. If you're new to delivery services, beginning with on-demand drivers is a smart strategy, and as your order volume stabilizes, you can transition to hiring permanent staff in a thoughtful manner. This approach not only guarantees that deliveries are made punctually but also allows you to pay only for the services you require. During slower periods in the mornings and afternoons, using on-demand drivers can help keep your team engaged and well-compensated while meeting any additional demand. For those opening a new restaurant or location, the challenge of hiring all staff at once can be daunting; starting with on-demand drivers can ease this transition significantly. By taking this route, you can ensure a more manageable and efficient staffing process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$5.00/month/user
Free Trial No 
Free Version No 

Pricing Details

$30 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

IDS Internet Dispatch Services

Founded

2001

Country

Canada

Website

www.internetdispatcher.com

Vendor Details

Company Name

iFexo

Founded

2014

Country

United States

Website

ifexo.com

Product Features

Courier

Barcode Support No 
Billing & Invoicing Yes 
Compensation Management No 
Customer Database Yes 
Dispatch Management Yes 
Job Assignment Management Yes 
Label Printing No 
Order Entry Yes 
Routing No 
Scheduling Yes 

Shipping

Air Shipping Yes 
Bills of Lading No 
Container Shipping No 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export Yes 
Ocean Shipping Yes 
Parcel Shipping Yes 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management Yes 

Transportation Dispatch

Billing & Invoicing Yes 
Computer Aided Dispatch No 
Customer Database Yes 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management Yes 
Routing No 
Scheduling Yes 
Vehicle Tracking No 

Product Features

Food Delivery

Delivery Tracking Yes 
Dispatch Management Yes 
For Restaurants Yes 
Gift Card Management Yes 
Menu Management Yes 
Online Ordering Yes 
Order Management Yes 
Routing Yes 
Sales Trend Analysis Yes 
Supports Loyalty Program Yes 

Alternatives

Alternatives

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