Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Advanced Dispatching System offered by IDS is designed to meet a wide range of needs. Whether you require courier services, on-demand tasks, pharmaceutical and medical shipments, distribution, last mile delivery, or handling returns and reverse logistics, we have the solution for you. With more than 15 years of hands-on experience in diverse environments—from the rugged terrain of Australia’s Outback to the frigid landscapes of Canada’s Tundra and the bustling avenues of Chicago—our cloud-based dispatch system guarantees the dependability you require. Our IDS Core Dispatching Software seamlessly integrates with additional modules and features as your needs evolve. Serving as our comprehensive advanced dispatching solution, IDS Core manages everything from multi-package shipments and UPC inventory to dimensional weight calculations and customizable dispatch and driver boards, alongside automatic pricing linked to your accounting software. Additionally, IDS Mobile is our dedicated Driver Delivery application that allows for the capture of Proof of Delivery, Proof of Pick Up, and signatures. It is equipped with barcode scanning capabilities, supporting both laser and camera scanners, enabling drivers to generate shipments right from the field. With these advanced features, IDS ensures a streamlined and efficient dispatch experience for all users.
Description
XDS empowers your operations team to efficiently manage calls, dispatch vehicles, oversee your fleet, access trip histories and statistics, generate comprehensive reports, and monitor clients, all with just a single click. With permission-based access to system features, you can maintain rigorous control over your operations at all times. Meanwhile, the XDM software enables drivers to receive job information directly on their pagers or wireless email devices, facilitating seamless communication of fare details from dispatchers to drivers without the risk of other drivers overhearing the information through voice radio, thereby preventing job scooping. Furthermore, the XDM software can be tailored to include specific details in the messages sent to drivers, provided that the character count does not exceed the SMS limits set by each carrier, ensuring efficient and secure communication. This level of customization enhances operational efficiency and reduces the likelihood of miscommunication.
API Access
Has API
No
API Access
Has API
No
Integrations
NilRead
No
SQL Server
No
Pricing Details
$5.00/month/user
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
IDS Internet Dispatch Services
Founded
2001
Country
Canada
Website
www.internetdispatcher.com
Vendor Details
Company Name
Mobile Knowledge
Country
Canada
Website
mobile-knowledge.com/solutions/dispatch/expert-dispatch-system-xds/
Product Features
Courier
Barcode Support
No
Billing & Invoicing
Yes
Compensation Management
No
Customer Database
Yes
Dispatch Management
Yes
Job Assignment Management
Yes
Label Printing
No
Order Entry
Yes
Routing
No
Scheduling
Yes
Shipping
Air Shipping
Yes
Bills of Lading
No
Container Shipping
No
Freight Shipping
Yes
Ground Shipping
Yes
Import / Export
Yes
Ocean Shipping
Yes
Parcel Shipping
Yes
Quotes / Estimates
Yes
Shipment Tracking
Yes
Warehouse Management
Yes
Transportation Dispatch
Billing & Invoicing
Yes
Computer Aided Dispatch
No
Customer Database
Yes
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
Yes
Routing
No
Scheduling
Yes
Vehicle Tracking
No
Product Features
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
Yes