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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Advanced Dispatching System offered by IDS is designed to meet a wide range of needs. Whether you require courier services, on-demand tasks, pharmaceutical and medical shipments, distribution, last mile delivery, or handling returns and reverse logistics, we have the solution for you. With more than 15 years of hands-on experience in diverse environments—from the rugged terrain of Australia’s Outback to the frigid landscapes of Canada’s Tundra and the bustling avenues of Chicago—our cloud-based dispatch system guarantees the dependability you require. Our IDS Core Dispatching Software seamlessly integrates with additional modules and features as your needs evolve. Serving as our comprehensive advanced dispatching solution, IDS Core manages everything from multi-package shipments and UPC inventory to dimensional weight calculations and customizable dispatch and driver boards, alongside automatic pricing linked to your accounting software. Additionally, IDS Mobile is our dedicated Driver Delivery application that allows for the capture of Proof of Delivery, Proof of Pick Up, and signatures. It is equipped with barcode scanning capabilities, supporting both laser and camera scanners, enabling drivers to generate shipments right from the field. With these advanced features, IDS ensures a streamlined and efficient dispatch experience for all users.

Description

From a customer portal to efficient dispatch management, bulk invoicing, online payments, driver settlements, tracking, AI-assisted routing, and beyond, your customers can seamlessly place new orders via the portal, which are immediately visible on the dispatcher’s screen, eliminating the need for phone calls. The dispatcher’s station oversees and optimizes the essential delivery workflow, ensuring precise scheduling and monitoring of high-value packages in transit. Additionally, drivers utilize mobile applications that relay navigation details back to the office to track delivery milestones and provide final proof of delivery. With features like driver tracking and Service Level Monitors, dispatchers can select the nearest driver to skillfully navigate through congested traffic areas, ensuring timely arrivals. This comprehensive system not only streamlines operations but also enhances overall customer satisfaction through its efficiency and reliability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$5.00/month/user
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

IDS Internet Dispatch Services

Founded

2001

Country

Canada

Website

www.internetdispatcher.com

Vendor Details

Company Name

Qualikom Canada

Country

Canada

Website

qualikom.com

Product Features

Courier

Barcode Support No 
Billing & Invoicing Yes 
Compensation Management No 
Customer Database Yes 
Dispatch Management Yes 
Job Assignment Management Yes 
Label Printing No 
Order Entry Yes 
Routing No 
Scheduling Yes 

Shipping

Air Shipping Yes 
Bills of Lading No 
Container Shipping No 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export Yes 
Ocean Shipping Yes 
Parcel Shipping Yes 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management Yes 

Transportation Dispatch

Billing & Invoicing Yes 
Computer Aided Dispatch No 
Customer Database Yes 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management Yes 
Routing No 
Scheduling Yes 
Vehicle Tracking No 

Product Features

Courier

Barcode Support Yes 
Billing & Invoicing Yes 
Compensation Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Job Assignment Management Yes 
Label Printing Yes 
Order Entry Yes 
Routing Yes 
Scheduling Yes 

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