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Average Ratings 2 Ratings

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support

Description

Utilize our user-friendly software to create online surveys without needing any coding expertise! You can effortlessly invite participants by sending out invitation emails, sharing your surveys on social media platforms like Facebook and Twitter, or using our visitor interception feature on your website. As responses come in, you'll have immediate access to the results of your surveys, and you'll also receive email alerts each time a participant finishes a survey. With our intuitive analysis and reporting tools, you can conduct in-depth analyses of your data. Additionally, export your survey results in formats like Excel or SPSS for further examination. You have the flexibility to determine which website visitors can engage with your online intercept surveys (popup surveys) or redirect them to different pages for alternative activities. You'll also receive a comprehensive trail of visitors who complete your survey. The advanced configuration options available throughout the Interceptum platform enable you to customize every aspect of your online surveys and their questions, ensuring a tailored experience for both you and your participants. All of these features combine to make your survey process not only efficient but also highly effective.

Description

A Comprehensive Unified Platform for Gathering, Organizing, and Evaluating Feedback. Key Survey’s advanced survey software empowers organizations to consolidate data and feedback collection throughout the entire business landscape. Participants benefit from a cohesive and regulated environment that guarantees the precision, integration, and practicality of data. This online survey tool operates across the entire enterprise, featuring automated closed-loop workflows and seamless integration with existing systems. Transitioning your customer satisfaction initiatives to Key Survey provides you with access to a leading survey tool, backed by years of expertise in delivering effective customer satisfaction solutions. With enhanced survey features, you can craft the ideal survey experience for your clients, encouraging higher participation rates and generating a wealth of valuable insights for managers to review and implement. This ultimately leads to improved decision-making and a deeper understanding of customer needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IBM Cognos Analytics No 
Qlik Cloud Analytics No 
SAP BusinessObjects Business Intelligence No 

Integrations

IBM Cognos Analytics Yes 
Qlik Cloud Analytics Yes 
SAP BusinessObjects Business Intelligence Yes 

Pricing Details

$17.50/month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Acquiro Systems

Founded

2008

Country

Canada

Website

www.interceptum.com

Vendor Details

Company Name

Key Survey

Founded

2002

Country

United States

Website

www.keysurvey.com

Product Features

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Market Research

Benchmarking Yes 
Compensation Management No 
Data Management Yes 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management Yes 
Statistical Analysis No 
Survey Management Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

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