Average Ratings 0 Ratings
Average Ratings 6 Ratings
Description
The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.
Description
iDox.ai Guardrail serves as an immediate security measure for AI applications, designed to safeguard sensitive information from being exposed during generative AI tasks.
This innovative solution functions at the endpoint, intercepting user prompts, uploaded files, and any AI interactions prior to data transmission from the device. Guardrail employs policy-driven mechanisms to identify and prevent the leakage of sensitive information, including personally identifiable information (PII), protected health information (PHI), payment card information (PCI), intellectual property, and other confidential business data.
In contrast to conventional data loss prevention (DLP) systems, Guardrail is tailored specifically for AI applications. It continuously observes user engagement with AI platforms like ChatGPT, Microsoft Copilot, and Claude, applying protective measures in real-time to ensure security.
Among its key features are:
- Continuous monitoring of prompts and file submissions
- Detection of sensitive data with AI awareness
- Real-time anonymization and sanitization processes
- Defense against risks associated with AI agents, such as unauthorized file access incidents (e.g., OpenClaw)
- Implementation of website whitelisting and strict policy enforcement.
Additionally, Guardrail enhances user confidence in utilizing AI technologies while ensuring compliance with data privacy regulations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ChatGPT
No
Claude
No
Microsoft Copilot
No
OpenClaw
No
iDox.ai Suite
No
Integrations
ChatGPT
Yes
Claude
Yes
Microsoft Copilot
Yes
OpenClaw
Yes
iDox.ai Suite
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$9/device/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Interactions
Founded
2004
Country
United States
Website
www.interactions.com/products/trustera/
Vendor Details
Company Name
iDox.ai
Founded
2024
Country
United States
Website
www.idox.ai/
Product Features
PCI Compliance
Access Control
No
Compliance Reporting
No
Exceptions Management
No
File Integrity Monitoring
No
Intrusion Detection System
No
Log Management
No
PCI Assessment
No
Patch Management
No
Policy Management
No
Product Features
Data Governance
Access Control
No
Data Discovery
No
Data Mapping
No
Data Profiling
No
Deletion Management
No
Email Management
No
Policy Management
No
Process Management
No
Roles Management
No
Storage Management
No
Data Security
Alerts / Notifications
No
Antivirus/Malware Detection
No
At-Risk Analysis
No
Audits
No
Data Center Security
No
Data Classification
No
Data Discovery
No
Data Loss Prevention
No
Data Masking
No
Data-Centric Security
No
Database Security
No
Encryption
No
Identity / Access Management
No
Logging / Reporting
No
Mobile Data Security
No
Monitor Abnormalities
No
Policy Management
No
Secure Data Transport
No
Sensitive Data Compliance
No