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Average Ratings 6 Ratings

Total
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features
design
support

Description

The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.

Description

iDox.ai Guardrail serves as an immediate security measure for AI applications, designed to safeguard sensitive information from being exposed during generative AI tasks. This innovative solution functions at the endpoint, intercepting user prompts, uploaded files, and any AI interactions prior to data transmission from the device. Guardrail employs policy-driven mechanisms to identify and prevent the leakage of sensitive information, including personally identifiable information (PII), protected health information (PHI), payment card information (PCI), intellectual property, and other confidential business data. In contrast to conventional data loss prevention (DLP) systems, Guardrail is tailored specifically for AI applications. It continuously observes user engagement with AI platforms like ChatGPT, Microsoft Copilot, and Claude, applying protective measures in real-time to ensure security. Among its key features are: - Continuous monitoring of prompts and file submissions - Detection of sensitive data with AI awareness - Real-time anonymization and sanitization processes - Defense against risks associated with AI agents, such as unauthorized file access incidents (e.g., OpenClaw) - Implementation of website whitelisting and strict policy enforcement. Additionally, Guardrail enhances user confidence in utilizing AI technologies while ensuring compliance with data privacy regulations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ChatGPT No 
Claude No 
Microsoft Copilot No 
OpenClaw No 
iDox.ai Suite No 

Integrations

ChatGPT Yes 
Claude Yes 
Microsoft Copilot Yes 
OpenClaw Yes 
iDox.ai Suite Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9/device/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Interactions

Founded

2004

Country

United States

Website

www.interactions.com/products/trustera/

Vendor Details

Company Name

iDox.ai

Founded

2024

Country

United States

Website

www.idox.ai/

Product Features

PCI Compliance

Access Control No 
Compliance Reporting No 
Exceptions Management No 
File Integrity Monitoring No 
Intrusion Detection System No 
Log Management No 
PCI Assessment No 
Patch Management No 
Policy Management No 

Product Features

Data Governance

Access Control No 
Data Discovery No 
Data Mapping No 
Data Profiling No 
Deletion Management No 
Email Management No 
Policy Management No 
Process Management No 
Roles Management No 
Storage Management No 

Data Security

Alerts / Notifications No 
Antivirus/Malware Detection No 
At-Risk Analysis No 
Audits No 
Data Center Security No 
Data Classification No 
Data Discovery No 
Data Loss Prevention No 
Data Masking No 
Data-Centric Security No 
Database Security No 
Encryption No 
Identity / Access Management No 
Logging / Reporting No 
Mobile Data Security No 
Monitor Abnormalities No 
Policy Management No 
Secure Data Transport No 
Sensitive Data Compliance No 

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