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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.

Description

As a retail or restaurant business owner, you find yourself at risk of cybercriminals eager to obtain your customers' data. The increasing frequency and intensity of cyber threats mean that no enterprise is truly invulnerable. Engaging in any debit or credit transactions necessitates adherence to the Payment Card Industry Data Security Standard (PCI DSS) for the protection of both your customers and your business. Solutions for PCI Compliance assist retailers in achieving and sustaining PCI DSS compliance by offering protection against financial breaches that secure customers’ sensitive data. Our extensive expertise across all facets of retail positions us to ensure that you not only reach compliance but also maintain it effectively. If you are a merchant intent on safeguarding your network and enhancing your brand reputation, we can pinpoint areas needing improvement, bolster your network security, and offer continuous support for your business. It's crucial to evaluate your compliance status and fulfill all necessary training, reporting, scanning, and auditing obligations to mitigate risks effectively. Remember, the protection of customer data is not just a regulatory requirement; it’s essential for maintaining trust and loyalty in your brand.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Interactions

Founded

2004

Country

United States

Website

www.interactions.com/products/trustera/

Vendor Details

Company Name

Windstream Enterprise

Country

United States

Website

www.windstreamenterprise.com/products/pci-compliance/

Product Features

PCI Compliance

Access Control No 
Compliance Reporting No 
Exceptions Management No 
File Integrity Monitoring No 
Intrusion Detection System No 
Log Management No 
PCI Assessment No 
Patch Management No 
Policy Management No 

Product Features

PCI Compliance

Access Control No 
Compliance Reporting No 
Exceptions Management No 
File Integrity Monitoring No 
Intrusion Detection System No 
Log Management No 
PCI Assessment No 
Patch Management No 
Policy Management No 

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