Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.
Description
Our innovative Asgard Platform™ harnesses advanced algorithms and cutting-edge technologies to provide highly effective solutions for cybersecurity and compliance. This predictive platform ensures ongoing protection and adherence to regulations. We proactively neutralize threats before they can disrupt your operations. With next-generation detection methods based on both signatures and behaviors, we model activities and automatically identify relevant patterns. Continuous surveillance of your network allows us to detect any suspicious behavior promptly. Gain insights into the current threat landscape while simplifying compliance and risk evaluations. By integrating various data sources, we offer a comprehensive overview of security and compliance. Experience genuine real-time data and information flows to remain informed about your environment. Our exceptional data repository is equipped to monitor an extensive array of metrics. Additionally, user-friendly dashboards and in-depth drill-downs make it easy to access the specific information you require, ensuring that you are always one step ahead in safeguarding your business.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Interactions
Founded
2004
Country
United States
Website
www.interactions.com/products/trustera/
Vendor Details
Company Name
VikingCloud
Founded
2019
Country
United States
Website
www.vikingcloud.com/asgard-platform/
Product Features
PCI Compliance
Access Control
No
Compliance Reporting
No
Exceptions Management
No
File Integrity Monitoring
No
Intrusion Detection System
No
Log Management
No
PCI Assessment
No
Patch Management
No
Policy Management
No
Product Features
Cybersecurity
AI / Machine Learning
No
Behavioral Analytics
No
Endpoint Management
No
IOC Verification
No
Incident Management
No
Tokenization
No
Vulnerability Scanning
No
Whitelisting / Blacklisting
No
PCI Compliance
Access Control
No
Compliance Reporting
No
Exceptions Management
No
File Integrity Monitoring
No
Intrusion Detection System
No
Log Management
No
PCI Assessment
Yes
Patch Management
No
Policy Management
No