Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.
Description
The most comprehensive, precise, and effective approach to attaining PCI compliance is essential for any business that handles payment card data, whether through storage, processing, or transfer, yet it poses significant challenges for security teams. As highlighted in the Verizon Payment Security Report (PSR) 2020, only 27.9% of organizations managed to achieve complete PCI compliance during their interim validation in 2019, a drop from 52.5% in 2017. Organizations find it increasingly difficult to maintain compliance as their systems evolve and grow. Chief Information Security Officers (CISOs) face major hurdles due to the absence of real-time visibility of assets and risks within their extensive hybrid-IT environments. The presence of disparate security systems from various vendors results in fragmented data, obscuring a unified understanding of overall PCI compliance and creating gaps in security and compliance efforts. Without sufficient automation, security teams struggle to keep pace with the demands of compliance. The PCI Compliance Unified View dashboard offers a clear representation of your compliance shortcomings and provides easy access to pre-configured templates, profiles, and policies, facilitating a smoother path toward achieving PCI compliance. By leveraging this dashboard, organizations can enhance their compliance strategy and address vulnerabilities more effectively.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Delinea Cloud Access Controller
No
PremierCashier
No
Qualys WAS
No
anecdotes
No
Integrations
Delinea Cloud Access Controller
Yes
PremierCashier
Yes
Qualys WAS
Yes
anecdotes
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Interactions
Founded
2004
Country
United States
Website
www.interactions.com/products/trustera/
Vendor Details
Company Name
Qualys
Founded
1999
Country
United States
Website
www.qualys.com/solutions/pci-compliance/
Product Features
PCI Compliance
Access Control
No
Compliance Reporting
No
Exceptions Management
No
File Integrity Monitoring
No
Intrusion Detection System
No
Log Management
No
PCI Assessment
No
Patch Management
No
Policy Management
No
Product Features
PCI Compliance
Access Control
No
Compliance Reporting
Yes
Exceptions Management
No
File Integrity Monitoring
No
Intrusion Detection System
No
Log Management
No
PCI Assessment
Yes
Patch Management
No
Policy Management
No