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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The only solution that guarantees PCI compliance in real-time without affecting the customer experience. Interactions Trustera functions instantly to safeguard both employees and customers by preventing contact center agents from accessing payment card information (PCI). Utilizing advanced AI technology, Interactions Trustera predicts and conceals sensitive information that may be mentioned or exchanged during interactions between agents and clients. This platform ensures that agents, whether working remotely or on-site, maintain PCI compliance while providing exceptional service. It stands out as the world’s sole platform for real-time, audio-sensitive information redaction. With the capability to protect agents in any location, customers can rest assured that their data is secure. Additionally, this innovative system helps diminish the risks and fraud associated with handling PCI data across voice and digital channels, ensuring secure PCI data capture with no interruptions to the customer experience. Ultimately, Trustera offers a comprehensive solution that enhances both security and service quality.

Description

Streamline the process of gathering data throughout your entire network to detect and address potential risks. Network Detective Pro serves as a comprehensive IT assessment tool that pinpoints vulnerabilities and challenges, evaluates their severity, and displays the findings through interactive dashboards and dynamic reports. Improve your oversight of the network while collecting vital data from all IT environments under your management. Utilizing Network Detective Pro allows you to reveal, rank, and address risks and concerns effectively. Safeguard the reliability of your systems with automated data collection tools. Network Detective Pro employs non-intrusive data collectors, lightweight discovery agents, and advanced scanning technologies to swiftly identify potential threats. Minimize risks with precision by implementing detailed management strategies and remediation advice that categorizes network vulnerabilities and challenges according to their severity. Additionally, tailor the reporting of IT issues to reflect their significance in an assessment, ensuring a focused approach to risk management. This adaptability helps organizations prioritize their efforts and resources effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Unitrends Backup No 

Integrations

Unitrends Backup Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Interactions

Founded

2004

Country

United States

Website

www.interactions.com/products/trustera/

Vendor Details

Company Name

RapidFire Tools, a Kaseya Company

Founded

2010

Country

United States

Website

www.rapidfiretools.com/products/network-assessment/

Product Features

PCI Compliance

Access Control No 
Compliance Reporting No 
Exceptions Management No 
File Integrity Monitoring No 
Intrusion Detection System No 
Log Management No 
PCI Assessment No 
Patch Management No 
Policy Management No 

Product Features

HIPAA Compliance

Access Control / Permissions No 
Audit Management No 
Compliance Reporting No 
Data Security No 
Documentation Management No 
For Healthcare No 
Incident Management No 
Policy Training No 
Remediation Management No 
Risk Management No 
Vendor Management No 

PCI Compliance

Access Control No 
Compliance Reporting Yes 
Exceptions Management Yes 
File Integrity Monitoring No 
Intrusion Detection System No 
Log Management No 
PCI Assessment Yes 
Patch Management No 
Policy Management No 

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