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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

With Interactions Digital Roots, you can seamlessly track, assess, and interact with discussions about your brand across social media from one consolidated platform. Utilizing advanced artificial intelligence, our platform provides pertinent customer dialogues and insights sourced from various corners of the internet. Unlike conventional social listening and engagement tools that depend on user-defined rules and trending keywords to pinpoint engagement chances, Digital Roots employs AI to navigate social discussions and identify the most significant posts. This innovation eliminates the necessity for tedious manual searches, allowing you to focus on engaging with the most relevant customers. Additionally, by integrating natural language processing and machine learning, our tool continuously evolves, becoming increasingly adept at understanding user behavior and preferences over time, ensuring that your engagement strategy remains effective. This not only enhances your brand's online presence but also fosters deeper connections with your audience.

Description

With Websays Alerts, you can ensure that no significant mentions of your brand on social media slip through the cracks. This feature, combined with a constant overview of social discussions, proves invaluable for managing crises or monitoring campaigns effectively. Websays notifies you when there are unexpected surges or drops in activity, when influencers with substantial followings are discussing your brand, or any other relevant occurrences. Websays Clippings presents a straightforward, organized view of what is being said about your brand across various platforms, including social media, news outlets, blogs, reviews, forums, and more. Furthermore, with real-time metrics, you can effortlessly gauge factors such as your popularity, reach, impact, loyalty, and sentiment. Additionally, Websays Communities offers your community data in a visually appealing cluster graph format. This real-time visual representation illustrates how discussions around a particular brand or topic evolve, highlighting who generates mentions and who is being referenced, allowing you to uncover a wealth of behaviors and interactions within your audience. This comprehensive approach ensures you are always informed and equipped to respond to your brand's online presence effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
X (Twitter) Yes 
Instagram Yes 
LinkedIn Yes 
Microsoft Excel No 

Integrations

Facebook Yes 
X (Twitter) Yes 
Instagram No 
LinkedIn No 
Microsoft Excel Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€400 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Interactions

Founded

2004

Country

United States

Website

www.interactions.com/products/social-customer-care/

Vendor Details

Company Name

Websays

Founded

2011

Country

Spain

Website

websays.com/en/social-listening-tool

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

Alternatives

Alternatives

Social Mention Reviews

Social Mention

BrandMentions