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Average Ratings 2 Ratings

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features
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support

Description

Information is vital in the operations of the cemetery industry. To optimize productivity and efficiency, it is essential to provide the appropriate information to the correct individuals or applications at the right time and location, which is precisely what ICES accomplishes. Our Integrated Cemetery Enterprise System offers a comprehensive suite of intelligent tools designed around a data-centric approach, aligning with the latest developments in software innovation. The Intera integrated system employs a centralized database to efficiently distribute information across its various components. Notably, our award-winning Information Kiosk serves as a self-service public terminal that delivers a mix of text, graphics, audio, and video content. Through an interactive touch screen, visitors can easily access details regarding cemetery products and services, locate burial sites, and generate maps for guidance. Additionally, families have the capability to search for their loved ones at the cemetery kiosk, print CAD-based vector maps for precise locations, send directions via email, or utilize a QR Code with their smartphones for convenience. This blend of technology not only enhances visitor experience but also streamlines the information retrieval process within the cemetery.

Description

“The Smart Director” has been meticulously crafted with an emphasis on customer service at its core. We fully understand the significance of catering to our clients’ needs. Our offerings come equipped with integrated features that allow clients to submit service requests without needing to make a phone call. With just a click, assistance is readily available. When you use the Live Request tool, we provide an estimated wait time for when you can expect to receive a callback. Like you, we are operational around the clock to initiate the process of fulfilling your requirements. Feel free to send a service request anytime, and we will respond to you as swiftly as possible. Any requests made after business hours, during weekends, or on holidays will be logged and handled on the subsequent business day. Additionally, the CCCMail tool facilitates seamless communication with our clients, enabling us to send messages that can be accessed within all of our products. This includes notifications about our holiday schedules and critical weather updates that may impact our region. Keeping you well-informed is one of our top priorities, and we're committed to ensuring you have all the necessary information at your fingertips. We value your trust in us and strive to maintain open lines of communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Intera

Country

United States

Website

www.intera.us

Vendor Details

Company Name

Continental Computers

Founded

1985

Country

United States

Website

continentalcomputers.com/smart-director/

Product Features

Funeral Home

Cemetery Management Yes 
Cremation Management Yes 
Financial Reporting Yes 
Funeral Ledger No 
Lot Management No 
Merchandising No 
Pre-Need Management No 
Routing No 

Product Features

Funeral Home

Cemetery Management Yes 
Cremation Management Yes 
Financial Reporting Yes 
Funeral Ledger No 
Lot Management No 
Merchandising No 
Pre-Need Management No 
Routing No 

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