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features
design
support

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Description

Intelliverse's Open Network (ION) is a telephony application platform hosted in the cloud, crafted by Intelliverse Labs. Its infrastructure is designed to handle high volumes and ensure low latency, allowing for rapid scaling without compromising call quality. Users can programmatically connect their applications to ION, enabling them to make and receive calls as well as access various telephony features through web service APIs. Additionally, it offers a Sales Dialer specifically tailored for Salesforce and Microsoft Dynamics CRM, empowering users to engage in more impactful conversations. The platform also includes an Appointment Setting Service that assists in establishing a robust sales pipeline filled with qualified leads and scheduled meetings. Moreover, an Email Tracker is available to send real-time alerts when emails are opened, providing insights into their location for timely follow-ups. Lastly, a cloud-based Voice Messaging System integrates seamlessly with Hosted PBX and SIP trunking, enhancing the efficiency of sales teams while optimizing cost savings. This comprehensive suite of tools ensures that businesses can effectively streamline their communication and elevate their sales efforts.

Description

Numerous dialer technologies exist, yet they share a fundamental characteristic: they only place one call at a time. While they do enhance the speed of the dialing process, it's the gatekeepers, incorrect numbers, voicemails, and automated switchboards that truly eat away at your representative's time. In fact, as much as 65% of their selling time can be squandered, and traditional auto-dialers fail to address this issue. In contrast, our agent-assisted solution can dial approximately 300 contacts per hour, effectively maneuver through phone menus and gatekeepers, leave recorded messages, and identify invalid numbers or outdated prospect data. When a prospect picks up, our VoiceReach™ technology swiftly connects the call to your representative without any frustrating delays, and the prospect's information pops up on your representative's screen for a more engaging customer conversation. Furthermore, the two-way integration seamlessly synchronizes VoiceReach™ with Salesforce™, automatically updating your representative's call notes in VoiceReach™ to eliminate manual entry, thereby safeguarding valuable marketing data from being lost, ultimately enhancing the overall efficiency of your sales process. This innovative approach not only streamlines operations but also empowers sales teams to focus on what they do best: building relationships and closing deals.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Intelliverse

Founded

1984

Country

United States

Website

www.intelliverse.com

Vendor Details

Company Name

Nexsales

Founded

2008

Country

United States

Website

www.voicereach.us

Product Features

Inside Sales

Auto-Dialing Yes 
Call List Management Yes 
Call Recording Yes 
Campaign Management Yes 
Dashboard Yes 
Data Management No 
Lead Capture Yes 
Lead Distribution No 
Lead Scoring Yes 
Performance Management Yes 

Lead Management

Activity Tracking Yes 
Campaign Management Yes 
Lead Capture Yes 
Lead Distribution Yes 
Lead Nurturing Yes 
Lead Scoring Yes 
Lead Segmentation No 
Pipeline Management Yes 
Prospecting Tools Yes 
Source Tracking No 

Sales Enablement

Collaboration No 
Contact Management Yes 
Content Management No 
Document Management No 
Goals / Quota Management No 
Lead Management Yes 
Meeting Management No 
Performance Management Yes 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Sales Performance Management

Incentive Compensation Management (ICM) No 
Predictive Sales Analytics No 
Quota Management No 
Reporting / Analytics No 
Sales Coaching Analysis No 
Sales Gamification No 
Sales Performance Tracking No 
Sales Planning & Forecasting No 
Territory Management No 

Product Features

Inside Sales

Auto-Dialing Yes 
Call List Management Yes 
Call Recording Yes 
Campaign Management Yes 
Dashboard Yes 
Data Management No 
Lead Capture No 
Lead Distribution No 
Lead Scoring No 
Performance Management Yes 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing No 
Segmentation Yes 
Social Marketing No 
Website Visitor Tracking No 

Sales Enablement

Collaboration No 
Contact Management No 
Content Management No 
Document Management No 
Goals / Quota Management Yes 
Lead Management Yes 
Meeting Management No 
Performance Management Yes 
Presentation Management No 
Proposal Management No 
Territory Management Yes 
Training Management Yes 

Sales Force Automation

Call Management Yes 
Campaign Management Yes 
Channel Management No 
Commission Management No 
Contact Management Yes 
Contract Management No 
Customer Database No 
Email Marketing No 
Field Sales Management No 
Lead Management Yes 
Opportunity Management No 
Performance Metrics Yes 
Proposal Generation No 
Referral Tracking No 
Sales Forecasting No 
Territory Management Yes 

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