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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Intelliverse's Open Network (ION) is a telephony application platform hosted in the cloud, crafted by Intelliverse Labs. Its infrastructure is designed to handle high volumes and ensure low latency, allowing for rapid scaling without compromising call quality. Users can programmatically connect their applications to ION, enabling them to make and receive calls as well as access various telephony features through web service APIs. Additionally, it offers a Sales Dialer specifically tailored for Salesforce and Microsoft Dynamics CRM, empowering users to engage in more impactful conversations. The platform also includes an Appointment Setting Service that assists in establishing a robust sales pipeline filled with qualified leads and scheduled meetings. Moreover, an Email Tracker is available to send real-time alerts when emails are opened, providing insights into their location for timely follow-ups. Lastly, a cloud-based Voice Messaging System integrates seamlessly with Hosted PBX and SIP trunking, enhancing the efficiency of sales teams while optimizing cost savings. This comprehensive suite of tools ensures that businesses can effectively streamline their communication and elevate their sales efforts.

Description

OpenText™ RightFax is an advanced, centralized fax solution designed to deliver enterprise-level faxing features to organizations as a whole. It seamlessly integrates with various applications, including email, desktop tools, and document management systems, facilitating high-volume fax transmissions from sources like CRM, ERP, and ECM. When businesses require fax integration with their process management applications, RightFax serves as the ideal server to enhance operational efficiency. Deployed over a local area network (LAN), OpenText™ RightFax™ allows users, applications, and systems within the network to send and receive digital faxes without the need for paper. The enterprise-grade software connects securely to onsite analog or digital phone systems, voice-over-IP, or cloud services to ensure safe fax delivery. With its integration capabilities for both user emails and backend application faxing, RightFax plays a critical role in lowering the overall faxing expenses for businesses, ultimately supporting cost-effective communication solutions. This comprehensive approach to fax processing empowers organizations to streamline their operations while maintaining a reliable communication method.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EpicCare EMR No 
Microsoft 365 No 
Microsoft Exchange No 
Microsoft Outlook No 
Oracle Fusion Cloud ERP No 
SAP ERP No 

Integrations

EpicCare EMR Yes 
Microsoft 365 Yes 
Microsoft Exchange Yes 
Microsoft Outlook Yes 
Oracle Fusion Cloud ERP Yes 
SAP ERP Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Intelliverse

Founded

1984

Country

United States

Website

www.intelliverse.com

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.co.uk/products-and-solutions/products/digital-experience/fax-server-software

Product Features

Inside Sales

Auto-Dialing Yes 
Call List Management Yes 
Call Recording Yes 
Campaign Management Yes 
Dashboard Yes 
Data Management No 
Lead Capture Yes 
Lead Distribution No 
Lead Scoring Yes 
Performance Management Yes 

Lead Management

Activity Tracking Yes 
Campaign Management Yes 
Lead Capture Yes 
Lead Distribution Yes 
Lead Nurturing Yes 
Lead Scoring Yes 
Lead Segmentation No 
Pipeline Management Yes 
Prospecting Tools Yes 
Source Tracking No 

Sales Enablement

Collaboration No 
Contact Management Yes 
Content Management No 
Document Management No 
Goals / Quota Management No 
Lead Management Yes 
Meeting Management No 
Performance Management Yes 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Sales Performance Management

Incentive Compensation Management (ICM) No 
Predictive Sales Analytics No 
Quota Management No 
Reporting / Analytics No 
Sales Coaching Analysis No 
Sales Gamification No 
Sales Performance Tracking No 
Sales Planning & Forecasting No 
Territory Management No 

Product Features

Fax Server

Archiving & Retention Yes 
Automated Routing No 
Delivery Management No 
Email to Fax Yes 
Fax to Email Yes 
FoIP Yes 
Whitelisting / Blacklisting No 

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