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Description
Intelligent Recording offers an extensive selection of hardware and software solutions tailored to satisfy various call recording needs, ranging from simple systems to comprehensive setups that support call documentation and staff training. Whether it involves capturing conversations from analog lines, recording IP phones, managing SIP trunk lines, or handling PRI/BRI and digital station-side recordings, Intelligent Recording has a suitable option for any organization. Our offerings cater to both small businesses and large national enterprises that demand centralized data storage and analytical features. For smaller establishments, the Call Tracker series provides an easy-to-implement, cost-effective recording solution that simplifies the setup process. By seamlessly integrating our reliable Call Recording technology with your existing local network, we deliver a variety of standalone recorders that fulfill the performance and budgetary needs of even the tiniest businesses while ensuring top-notch functionality. This adaptability makes Intelligent Recording a versatile choice for companies of all sizes looking to enhance their communication processes.
Description
Boost efficiency and enhance the customer journey with Tollring's insightful intelligence solutions. Featuring a range of tools such as AI-driven call recording, comprehensive call analytics, and collaborative insights, you will gain access to essential information that propels your success. Empower your decision-making to elevate sales and enrich customer interactions. With Tollring, you receive an all-encompassing perspective on your business communications, encompassing all teams and interactions, both within the organization and with clients. Discover patterns, evaluate performance metrics, and foster exceptional business growth while also exploring the significant conversations that could impact your organization. Tap into the potential of your communication tools. Our top-tier call recording technology guarantees that every call is securely documented and utilizes AI capabilities to provide profound insights that yield immediate and long-term benefits. Additionally, this approach helps organizations stay ahead of the competition by continuously improving their strategies.
API Access
Has API
API Access
Has API
Integrations
Cisco CX Cloud
MiContact Center Business
Microsoft 365
Pricing Details
$199 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Intelligent Recording
Founded
2003
Country
United Kingdom
Website
www.usbcallrecord.com/index.php#hide2
Vendor Details
Company Name
Amity Solutions
Founded
2012
Country
Thailand
Website
www.amitysolutions.com/tollring
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Product Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback