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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Intelligent Audit is a leader in freight audit and recovery, business analytics and transportation spend optimization. Intelligent Audit's best-in-class audit platform and reporting platform helps customers reduce their spend. This platform identifies cost reduction opportunities and improves processes. Intelligent Audit has more than 2,500 clients, representing more than $9B in total transportation spend across all modes of transport and geographies. This platform provides insights that enable companies to ship smarter. Intelligent Audit is a leader in data analytics, business intelligence and freight audit. We offer a wide range services to clients who want to reduce costs, improve customer satisfaction and find new strategic opportunities to use within their organizations. Intelligent Audit's industry expertise can be used to gain valuable insights and a trusted partner you can consider an extension of your team.

Description

Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Sendcloud No 

Integrations

Sendcloud Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Intelligent Audit

Founded

1996

Country

United States

Website

www.intelligentaudit.com

Vendor Details

Company Name

Sendcloud

Founded

2019

Country

Belgium

Website

www.traceybysendcloud.com

Product Features

Parcel Audit

Auditing & Claim Filing Services Yes 
Automated Audit Yes 
Automated Claim Filing Yes 
Carrier Invoice Auditing Yes 
Cost Recovery Reporting Yes 
Data Import Yes 
Exceptions Management Yes 
Package Analytics No 
Predictive Analytics Yes 
Shipping Monitoring No 
Shipping Optimization Yes 
Third Party Management No 

Product Features

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Alternatives

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