Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Intelligent Audit is a leader in freight audit and recovery, business analytics and transportation spend optimization. Intelligent Audit's best-in-class audit platform and reporting platform helps customers reduce their spend. This platform identifies cost reduction opportunities and improves processes. Intelligent Audit has more than 2,500 clients, representing more than $9B in total transportation spend across all modes of transport and geographies. This platform provides insights that enable companies to ship smarter. Intelligent Audit is a leader in data analytics, business intelligence and freight audit. We offer a wide range services to clients who want to reduce costs, improve customer satisfaction and find new strategic opportunities to use within their organizations. Intelligent Audit's industry expertise can be used to gain valuable insights and a trusted partner you can consider an extension of your team.
Description
Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Sendcloud
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Intelligent Audit
Founded
1996
Country
United States
Website
www.intelligentaudit.com
Vendor Details
Company Name
Sendcloud
Founded
2019
Country
Belgium
Website
www.traceybysendcloud.com
Product Features
Parcel Audit
Auditing & Claim Filing Services
Yes
Automated Audit
Yes
Automated Claim Filing
Yes
Carrier Invoice Auditing
Yes
Cost Recovery Reporting
Yes
Data Import
Yes
Exceptions Management
Yes
Package Analytics
No
Predictive Analytics
Yes
Shipping Monitoring
No
Shipping Optimization
Yes
Third Party Management
No