Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At Intellicus, we recognize that Business Process Management (BPM) organizations require a contemporary Workforce Management (WFM) solution to adapt to the swiftly evolving demands of customers. Flow is an innovative WFM solution equipped with the agility and capabilities to transform obstacles into opportunities for expansion, enabling BPMs to achieve a balance between profitability and the increasing customer desire for a rich multi-channel experience.
Regardless of where your data is stored or the systems you opt to implement, you can gain comprehensive visibility across various locations and sources, leading to actionable insights. With the infusion of AutoML in your contact center, you can quickly and accurately forecast and plan to enhance productivity. Flow empowers BPMs to navigate real-world complexities, ensuring that they are always prepared to manage any potential crisis. Utilizing machine learning, you can strategically schedule the appropriate number and types of shifts, effectively minimizing inefficiencies without the burdensome manual effort. By delegating the administrative responsibilities of scheduling and rostering to Flow, you can focus on providing excellent service to your customers. Moreover, you will receive the necessary insights precisely when and how you need them, allowing you to exceed every performance indicator. With Flow, BPMs can truly revolutionize their operations and elevate their service quality.
Description
StaffRoster is a shift management and planning software developed by FirLab, a software company established in Florence in 2002. This versatile and fully customizable tool caters to the specific requirements of various businesses and their respective industries. With StaffRoster, users can efficiently organize and oversee shifts, leveraging its powerful computing capabilities to achieve optimal scheduling outcomes. The software employs an advanced algorithm that generates a refined shift calendar, taking into account multiple factors such as each employee's contract type and the company's turnover goals. Users can rest assured, as StaffRoster adeptly handles unexpected challenges in shift organization, including sudden absences and fluctuating demands during critical periods. By continuously optimizing shift schedules, StaffRoster ensures that businesses maintain the most effective staffing arrangements at all times, ultimately enhancing operational efficiency. This makes it an invaluable resource for any organization aiming to streamline their workforce management processes.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$85 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Intellicus Technologies
Founded
2004
Country
India
Website
intellicus.com/flow/
Vendor Details
Company Name
FirLab
Founded
2003
Country
Italy
Website
staffroster.com/en/
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No
Product Features
Employee Scheduling
Appointment Management
No
Automated Scheduling
No
Calendar Management
No
Employee Database
No
Group Scheduling
No
Messaging
Yes
Mobile Access
Yes
Payroll Management
Yes
Reporting/Analytics
Yes
Resource Management
Yes
Schedule Distribution
Yes
Scheduling
Yes
Shift Scheduling
No
Shift Swapping
Yes
Time Clock
Yes
Time Tracking
No
Vacation / Leave Tracking
No