Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At Intellicus, we recognize that Business Process Management (BPM) organizations require a contemporary Workforce Management (WFM) solution to adapt to the swiftly evolving demands of customers. Flow is an innovative WFM solution equipped with the agility and capabilities to transform obstacles into opportunities for expansion, enabling BPMs to achieve a balance between profitability and the increasing customer desire for a rich multi-channel experience.
Regardless of where your data is stored or the systems you opt to implement, you can gain comprehensive visibility across various locations and sources, leading to actionable insights. With the infusion of AutoML in your contact center, you can quickly and accurately forecast and plan to enhance productivity. Flow empowers BPMs to navigate real-world complexities, ensuring that they are always prepared to manage any potential crisis. Utilizing machine learning, you can strategically schedule the appropriate number and types of shifts, effectively minimizing inefficiencies without the burdensome manual effort. By delegating the administrative responsibilities of scheduling and rostering to Flow, you can focus on providing excellent service to your customers. Moreover, you will receive the necessary insights precisely when and how you need them, allowing you to exceed every performance indicator. With Flow, BPMs can truly revolutionize their operations and elevate their service quality.
Description
We provide a comprehensive solution for managing duty schedules, tracking time, and planning holidays. Our system is mobile-friendly, straightforward, and designed for quick access, adhering to all collective agreements while ensuring GDPR compliance and labor law safety. Moreover, we securely host your data in our own reliable data center. The platform allows for the fast and user-friendly generation of duty rosters that employees can easily view on their mobile devices. Employees can clock in using their smartphones, tablets, or our sophisticated hardware terminal, ensuring that working hours are readily accessible for payroll processing. They can submit requests for vacation, compensatory leave, or sick days directly from their devices, which you can approve with just a few simple clicks. Any inquiries or information can be addressed instantly through the company’s internal chat feature, fostering connectivity among employees. Our solution also promotes seamless and GDPR-compliant communication, with immediate alerts sent via push notifications, enhancing workplace collaboration. This streamlined approach not only simplifies administrative tasks but also significantly improves employee engagement and satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Intellicus Technologies
Founded
2004
Country
India
Website
intellicus.com/flow/
Vendor Details
Company Name
Planery
Country
Austria
Website
www.planery.io
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No
Product Features
Absence Management
Analytics/Reporting
No
Approval Process Control
Yes
Attendance Tracking
No
Calendar Management
No
Compliance Management
No
Employee Database
Yes
Employee Scheduling
No
Leave Policy Management
Yes
Notifications/Alerts
Yes
Overtime Management
Yes
Role-Based Permissions
No
Time Off Management
No
Timesheet Management
No
Attendance Tracking
Absence Management
No
Calendar Management
No
Employee Scheduling
No
Employee Time Clock
No
FMLA Tracking
No
Overtime Tracking
Yes
Reporting/Analytics
No
Self Service Portal
Yes
Time Tracking
Yes
Timesheets
No
Vacation / Leave Tracking
Yes
Employee Scheduling
Appointment Management
No
Automated Scheduling
No
Calendar Management
No
Employee Database
Yes
Group Scheduling
No
Messaging
No
Mobile Access
Yes
Payroll Management
No
Reporting/Analytics
No
Resource Management
No
Schedule Distribution
No
Scheduling
No
Shift Scheduling
Yes
Shift Swapping
Yes
Time Clock
No
Time Tracking
Yes
Vacation / Leave Tracking
Yes
Time Clock
Biometric Recognition
No
Hourly Employee Tracking
No
Messaging
No
Mobile Access
Yes
Online Punch Card
No
Payroll Management
No
Punch card
No
Reporting/Analytics
No
Salaried Employee Tracking
No
Sick Leave Tracking
Yes
Vacation / Leave Tracking
Yes
Workstation Tracking
No
Time Tracking
Automatic Time Capture
No
Billable & Non-Billable Hours
No
Billing & Invoicing
No
Employee Database
Yes
Expense Tracking
No
Mobile Time Tracking
Yes
Multiple Billing Rates
No
Offline Time Tracking
No
Online Time Tracking
Yes
Overtime Calculation
Yes
Time per Project Reporting
No
Timesheet Management
No
Vacation / Leave Tracking
Yes
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No