Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

At Intellicus, we recognize that Business Process Management (BPM) organizations require a contemporary Workforce Management (WFM) solution to adapt to the swiftly evolving demands of customers. Flow is an innovative WFM solution equipped with the agility and capabilities to transform obstacles into opportunities for expansion, enabling BPMs to achieve a balance between profitability and the increasing customer desire for a rich multi-channel experience. Regardless of where your data is stored or the systems you opt to implement, you can gain comprehensive visibility across various locations and sources, leading to actionable insights. With the infusion of AutoML in your contact center, you can quickly and accurately forecast and plan to enhance productivity. Flow empowers BPMs to navigate real-world complexities, ensuring that they are always prepared to manage any potential crisis. Utilizing machine learning, you can strategically schedule the appropriate number and types of shifts, effectively minimizing inefficiencies without the burdensome manual effort. By delegating the administrative responsibilities of scheduling and rostering to Flow, you can focus on providing excellent service to your customers. Moreover, you will receive the necessary insights precisely when and how you need them, allowing you to exceed every performance indicator. With Flow, BPMs can truly revolutionize their operations and elevate their service quality.

Description

We provide a comprehensive solution for managing duty schedules, tracking time, and planning holidays. Our system is mobile-friendly, straightforward, and designed for quick access, adhering to all collective agreements while ensuring GDPR compliance and labor law safety. Moreover, we securely host your data in our own reliable data center. The platform allows for the fast and user-friendly generation of duty rosters that employees can easily view on their mobile devices. Employees can clock in using their smartphones, tablets, or our sophisticated hardware terminal, ensuring that working hours are readily accessible for payroll processing. They can submit requests for vacation, compensatory leave, or sick days directly from their devices, which you can approve with just a few simple clicks. Any inquiries or information can be addressed instantly through the company’s internal chat feature, fostering connectivity among employees. Our solution also promotes seamless and GDPR-compliant communication, with immediate alerts sent via push notifications, enhancing workplace collaboration. This streamlined approach not only simplifies administrative tasks but also significantly improves employee engagement and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Intellicus Technologies

Founded

2004

Country

India

Website

intellicus.com/flow/

Vendor Details

Company Name

Planery

Country

Austria

Website

www.planery.io

Product Features

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Product Features

Absence Management

Analytics/Reporting No 
Approval Process Control Yes 
Attendance Tracking No 
Calendar Management No 
Compliance Management No 
Employee Database Yes 
Employee Scheduling No 
Leave Policy Management Yes 
Notifications/Alerts Yes 
Overtime Management Yes 
Role-Based Permissions No 
Time Off Management No 
Timesheet Management No 

Attendance Tracking

Absence Management No 
Calendar Management No 
Employee Scheduling No 
Employee Time Clock No 
FMLA Tracking No 
Overtime Tracking Yes 
Reporting/Analytics No 
Self Service Portal Yes 
Time Tracking Yes 
Timesheets No 
Vacation / Leave Tracking Yes 

Employee Scheduling

Appointment Management No 
Automated Scheduling No 
Calendar Management No 
Employee Database Yes 
Group Scheduling No 
Messaging No 
Mobile Access Yes 
Payroll Management No 
Reporting/Analytics No 
Resource Management No 
Schedule Distribution No 
Scheduling No 
Shift Scheduling Yes 
Shift Swapping Yes 
Time Clock No 
Time Tracking Yes 
Vacation / Leave Tracking Yes 

Time Clock

Biometric Recognition No 
Hourly Employee Tracking No 
Messaging No 
Mobile Access Yes 
Online Punch Card No 
Payroll Management No 
Punch card No 
Reporting/Analytics No 
Salaried Employee Tracking No 
Sick Leave Tracking Yes 
Vacation / Leave Tracking Yes 
Workstation Tracking No 

Time Tracking

Automatic Time Capture No 
Billable & Non-Billable Hours No 
Billing & Invoicing No 
Employee Database Yes 
Expense Tracking No 
Mobile Time Tracking Yes 
Multiple Billing Rates No 
Offline Time Tracking No 
Online Time Tracking Yes 
Overtime Calculation Yes 
Time per Project Reporting No 
Timesheet Management No 
Vacation / Leave Tracking Yes 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Alternatives

Alternatives

TimePlan Reviews

TimePlan

Timeplan Software