Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At Intellicus, we recognize that Business Process Management (BPM) organizations require a contemporary Workforce Management (WFM) solution to adapt to the swiftly evolving demands of customers. Flow is an innovative WFM solution equipped with the agility and capabilities to transform obstacles into opportunities for expansion, enabling BPMs to achieve a balance between profitability and the increasing customer desire for a rich multi-channel experience.
Regardless of where your data is stored or the systems you opt to implement, you can gain comprehensive visibility across various locations and sources, leading to actionable insights. With the infusion of AutoML in your contact center, you can quickly and accurately forecast and plan to enhance productivity. Flow empowers BPMs to navigate real-world complexities, ensuring that they are always prepared to manage any potential crisis. Utilizing machine learning, you can strategically schedule the appropriate number and types of shifts, effectively minimizing inefficiencies without the burdensome manual effort. By delegating the administrative responsibilities of scheduling and rostering to Flow, you can focus on providing excellent service to your customers. Moreover, you will receive the necessary insights precisely when and how you need them, allowing you to exceed every performance indicator. With Flow, BPMs can truly revolutionize their operations and elevate their service quality.
Description
Planning rotas becomes a challenge due to staff absences and fluctuating availability. Papershift simplifies this process by allowing staff to submit leave requests and indicate their availability, enabling you to automatically generate the weekly rota with just three clicks. Whether you're assigning employees to various shifts, teams, locations, roles, or clients, Papershift makes it straightforward to create and manage your schedule! You can either drag employees into the desired slots or let the auto-assign feature handle it for you. Seamlessly manage holidays, employee availability, qualifications, and contracted hours while setting precise viewing and editing permissions for each user. The Papershift Plan App provides employees with real-time access to their shifts and job notes, as well as the ability to request time off and apply for available shifts. If permitted, they can even insert themselves directly into the shift template. Consolidate all absence management tasks in one platform, including online holiday requests, tracking annual leave entitlements, and customizable absence categories like sick leave or parental leave, ensuring that every aspect of scheduling is covered efficiently. By streamlining these processes, Papershift enhances communication and reduces administrative burdens for everyone involved.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
5X
No
AccessOwl
No
Cyclr
No
Shapes
No
Slack
No
jacando HR
No
Integrations
5X
Yes
AccessOwl
Yes
Cyclr
Yes
Shapes
Yes
Slack
Yes
jacando HR
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$4 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Intellicus Technologies
Founded
2004
Country
India
Website
intellicus.com/flow/
Vendor Details
Company Name
Papershift
Founded
2015
Country
Germany
Website
www.papershift.com/en
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No
Product Features
Absence Management
Analytics/Reporting
No
Approval Process Control
No
Attendance Tracking
No
Calendar Management
No
Compliance Management
No
Employee Database
No
Employee Scheduling
No
Leave Policy Management
No
Notifications/Alerts
No
Overtime Management
No
Role-Based Permissions
No
Time Off Management
No
Timesheet Management
No
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
Yes
Employee Lifecycle Management
Yes
Labor Projection
Yes
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
No
Time & Attendance
Yes
Variable Workforce
Yes