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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

At Intellicus, we recognize that Business Process Management (BPM) organizations require a contemporary Workforce Management (WFM) solution to adapt to the swiftly evolving demands of customers. Flow is an innovative WFM solution equipped with the agility and capabilities to transform obstacles into opportunities for expansion, enabling BPMs to achieve a balance between profitability and the increasing customer desire for a rich multi-channel experience. Regardless of where your data is stored or the systems you opt to implement, you can gain comprehensive visibility across various locations and sources, leading to actionable insights. With the infusion of AutoML in your contact center, you can quickly and accurately forecast and plan to enhance productivity. Flow empowers BPMs to navigate real-world complexities, ensuring that they are always prepared to manage any potential crisis. Utilizing machine learning, you can strategically schedule the appropriate number and types of shifts, effectively minimizing inefficiencies without the burdensome manual effort. By delegating the administrative responsibilities of scheduling and rostering to Flow, you can focus on providing excellent service to your customers. Moreover, you will receive the necessary insights precisely when and how you need them, allowing you to exceed every performance indicator. With Flow, BPMs can truly revolutionize their operations and elevate their service quality.

Description

Modus consolidates finance, HR, and hiring managers into a cohesive workflow aimed at enhancing resource distribution for organizations. This AI-driven platform streamlines workforce planning by merging the efforts of finance, HR, and hiring managers into a singular process. It empowers businesses to identify, evaluate, and rectify their workforce strategies, ensuring they recruit and maintain only the essential staff, which effectively reduces unnecessary personnel. The platform includes AI-enhanced anomaly detection to uncover potential savings and improve employee retention, as well as tools that establish guardrails to prevent excessive hiring. Additionally, it offers features that allow companies to prepare for multiple scenarios by comparing planned figures against actual outcomes and discrepancies. Modus seamlessly integrates with over a hundred different tools, promoting efficient data exchange and collaboration among finance, HR, and leadership teams. By offering a thorough view of workforce metrics, Modus aids rapidly growing companies in aligning their hiring and budgeting choices with their strategic objectives. This holistic approach not only streamlines operations but also fosters a more adaptive and responsive organizational structure.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

BambooHR No 
Greenhouse No 
Workday Adaptive Planning No 

Integrations

BambooHR Yes 
Greenhouse Yes 
Workday Adaptive Planning Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Intellicus Technologies

Founded

2004

Country

India

Website

intellicus.com/flow/

Vendor Details

Company Name

Modus

Founded

2024

Country

United States

Website

www.himodus.com

Product Features

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Product Features

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

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