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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your patients' care experiences with an innovative, user-friendly solution that they will readily accept. Nowadays, patients anticipate their healthcare experiences to mirror the convenience and simplicity found in other areas of life, desiring accessibility and affordability. By providing each individual with an enjoyable and unforgettable encounter, you can meet their expectations for healthcare interaction on their own terms through features like online scheduling, virtual visits, financial options, and loyalty programs. We have consistently offered the most comprehensive patient portal tailored for health systems, medical practices, and EHR vendors, and we've now elevated this offering by merging our award-winning patient engagement platform with a consumer-focused experience and features. You really need to see it to appreciate its full potential. Effective patient engagement recognizes the individuality of each person, acknowledging that everyone has their preferred ways of participating in their healthcare journey. Your engagement portal serves as the digital gateway, welcoming patients and providing them with the personalized care they deserve. This new level of engagement not only fosters satisfaction but also builds lasting relationships with patients, ultimately enhancing their overall healthcare experience.

Description

Loyal is a comprehensive digital healthcare platform designed to streamline and enhance the patient experience and provider interactions within health systems by consolidating essential care touchpoints, including the management of provider and location data, digital engagement, automated scheduling, conversational chat, health risk assessments (HRAs), customer relationship management (CRM), and reputation oversight, all accessible through a single, integrated interface. By leveraging natural language processing and AI-driven technologies, the platform simplifies the process for patients to find care, secure real-time appointment bookings across various channels, interact with conversational AI for assistance, and navigate their healthcare journey effectively. Additionally, it equips organizations with automated CRM strategies, extensive provider directories, tools for ratings and reviews, and detailed data insights, all of which are crucial for enhancing engagement, boosting conversions, and informing strategic decision-making. This holistic approach not only improves operational efficiency but also fosters a more connected and responsive healthcare environment for both patients and providers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Juno EHR Yes 
Pulse Yes 

Integrations

Juno EHR No 
Pulse No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

InteliChart

Founded

2006

Country

United States

Website

www.intelichart.com/solutions/patient-portal/

Vendor Details

Company Name

Loyal

Founded

2015

Country

United States

Website

loyalhealth.com

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Patient Portal

Appointment Confirmations No 
Appointment Scheduling Yes 
Bill Payment Yes 
Care Plans No 
Care Summaries Yes 
EHR-Agnostic Yes 
Health Record Access Yes 
Intake Forms No 
Lab Results Yes 
Prescription Renewals No 
Secure Messaging Yes 
Video Consultations No 

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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