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Description
IntelePeer’s Communications Automation Platform (CAP) offers a cloud-based solution tailored to streamline customer interactions and elevate user experiences. This platform integrates seamlessly with enterprise applications, enabling businesses to enhance efficiency, reduce operational costs, and automate communications across multiple channels like voice, SMS, and social messaging. Leveraging generative AI, CAP supports omnichannel communication and adapts to on-premises, cloud, or hybrid infrastructures, making it a flexible choice for modernizing organizational workflows. With robust enterprise-grade security and compliance features, IntelePeer ensures the protection of sensitive data while empowering organizations to optimize their communication strategies.
Description
Pingbix, an API-based platform, gives businesses the tools to engage with their clients and customers. Pingbix allows businesses to leverage conversational AI in order to create personalized experiences on multiple channels including messaging apps, voice service, and more. The platform is highly scalable and allows businesses to engage customers at any size. Pingbix also offers a variety of tools and services that can help businesses optimize customer engagement strategies to drive better business results. Services include SMS, WhatsApp Business APIs, RCS, Email Marketing, and SMPP. Pingbix is a simple way for businesses to communicate with customers and enhance the customer experience.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
WhatsApp
Amazon
Cisco Webex
Facebook
IBM watsonx Assistant
Mailgun
Mailjet
Microsoft Teams
Numeracle
Salesforce
Integrations
WhatsApp
Amazon
Cisco Webex
Facebook
IBM watsonx Assistant
Mailgun
Mailjet
Microsoft Teams
Numeracle
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$12
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IntelePeer
Founded
2003
Country
United States
Website
intelepeer.com/platform/
Vendor Details
Company Name
Pingbix
Founded
2020
Country
India
Website
pingbix.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
