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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Transform your approach to customer insights with Inte Q's Genesis Customer Engagement Platform, which utilizes existing data to foster smart decision-making through consolidated profiles and advanced segmentation features. By integrating various data sources, you can gain a more profound understanding of your customers, ultimately enhancing your return on investment through a cohesive perspective of each individual. Continuous monitoring of data quality through real-time health dashboards not only identifies areas for improvement but also reveals opportunities to enhance response rates and refine personalized communications. The platform's pre-built connectors provide an efficient and economical solution for merging data from a multitude of origins. Additionally, you can create comprehensive customer profiles from diverse data streams and activate specific customer segments without needing extensive IT assistance. With the intuitive Segment Builder, you can quickly craft custom segments using simple point-and-click functionality, eliminating the need for any coding expertise, thus making data management more accessible than ever. This innovative approach enables businesses to respond swiftly to evolving customer needs and preferences.

Description

Zence 360 is a powerful Customer Data Platform (CDP) that helps businesses consolidate customer data from multiple channels, providing a unified and in-depth view of each customer. It turns raw data into actionable insights, enabling companies to personalize marketing efforts and improve engagement strategies. The platform allows businesses to segment customers more accurately, ensuring that the right message reaches the right audience at the optimal time. By integrating with over 100 systems, Zence 360 offers seamless functionality across various platforms, enhancing its ability to support diverse customer engagement strategies. With the power of segmentation, businesses can increase the precision of their marketing campaigns, ultimately boosting customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Aptos Retail Cloud Yes 
Chase Merchant Services Yes 
Eloqua Yes 
Everest Yes 
Experian Aperture Data Studio Yes 
Facebook Yes 
Google Cloud Platform Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Instagram Yes 
Listrak Yes 
Marigold Engage+ Yes 
Melissa Clean Suite Yes 
MySQL Yes 
NCR Voyix Yes 
Pinterest Yes 
Shopify Yes 
YouTube Yes 

Integrations

Aptos Retail Cloud No 
Chase Merchant Services No 
Eloqua No 
Everest No 
Experian Aperture Data Studio No 
Facebook No 
Google Cloud Platform No 
HubSpot CRM No 
HubSpot Customer Platform No 
Instagram No 
Listrak No 
Marigold Engage+ No 
Melissa Clean Suite No 
MySQL No 
NCR Voyix No 
Pinterest No 
Shopify No 
YouTube No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Inte Q

Founded

1998

Country

United States

Website

inteqinsights.com/genesis-platform/

Vendor Details

Company Name

Easyrewardz

Founded

2011

Country

India

Website

zencecrm.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

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