Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform your approach to customer insights with Inte Q's Genesis Customer Engagement Platform, which utilizes existing data to foster smart decision-making through consolidated profiles and advanced segmentation features. By integrating various data sources, you can gain a more profound understanding of your customers, ultimately enhancing your return on investment through a cohesive perspective of each individual. Continuous monitoring of data quality through real-time health dashboards not only identifies areas for improvement but also reveals opportunities to enhance response rates and refine personalized communications. The platform's pre-built connectors provide an efficient and economical solution for merging data from a multitude of origins. Additionally, you can create comprehensive customer profiles from diverse data streams and activate specific customer segments without needing extensive IT assistance. With the intuitive Segment Builder, you can quickly craft custom segments using simple point-and-click functionality, eliminating the need for any coding expertise, thus making data management more accessible than ever. This innovative approach enables businesses to respond swiftly to evolving customer needs and preferences.
Description
Track activities, deals and orders. Segment, manage and email your customers.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Shopify
Yes
Amazon Web Services (AWS)
Yes
Freshdesk
No
Gmail
No
Groove
No
HappyFox Chat
No
Intercom
No
LinkedIn
No
Maxio
No
Integrations
Facebook
Yes
Shopify
Yes
Amazon Web Services (AWS)
No
Freshdesk
Yes
Gmail
Yes
Groove
Yes
HappyFox Chat
Yes
Intercom
Yes
LinkedIn
Yes
Maxio
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$7.00/month/user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Inte Q
Founded
1998
Country
United States
Website
inteqinsights.com/genesis-platform/
Vendor Details
Company Name
Revamp Consulting
Founded
2004
Country
United States
Website
www.revampcrm.com
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes