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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Insuresoft's Diamond serves as a comprehensive enterprise solution tailored for both personal and commercial insurance sectors, integrating essential functions such as policy processing, billing, claims management, digital engagement, and advanced data analytics to enhance the goals of insurers. This platform features cloud-based, real-time capabilities for rating and underwriting specifically suited to the needs of both personal and commercial lines, ensuring a smooth experience for brokers, agents, consumers, and policyholders alike. Diamond Billing enhances operational efficiency and customer satisfaction by providing reliability and flexibility, effectively reducing billing errors. The claims administration module enables professionals to manage claims swiftly and effectively, incorporating integrated coverage verification and seamless third-party integration. Additionally, the platform offers pre-configured web portal access for agents and policyholders, giving insurers the flexibility to determine the level of information and functionalities available to users. This multifaceted approach not only streamlines operations but also fosters improved communication and service delivery across the insurance landscape.

Description

eBSEG Digital Insurance Sales & Services Solution provides a customer experience platform that enables customers to engage in Omnichannel conversations via (Desktop – Mobile – Tablet – Chatbot ­ CRM - Facebook App- Messaging, and other channels). eBSEG Insurance Solution allows customers to view their coverage and to make changes online. They can also pay with Credit Card, make payments, make claims, and chat live with agents. eBSEG Insurance Solution offers coverage for Car, Real Estate Properties, Travel, Medical, and Life Insurance Industries.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Diamond Billing Yes 
Hubble Yes 

Integrations

Diamond Billing No 
Hubble No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Insuresoft

Founded

1993

Country

United States

Website

www.insuresoft.com/platform/

Vendor Details

Company Name

eBSEG

Founded

2000

Country

Canada

Website

ebseg.com/Digital-Insurance-Solution.html

Product Features

Product Features

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Shift Claims

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TIS

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