Average Ratings 0 Ratings
Average Ratings 33 Ratings
Description
Enhancing the guest experience involves effective communication before, during, and after their stay. The Instio GEM automated communication platform facilitates this interaction by ensuring timely messages are sent to guests automatically, significantly improving their overall experience. By bridging the gap between operations teams and guests through SMS, email, and in-app messaging, the platform streamlines communication. You can design automated messages to manage routine interactions that usually consume much of your time, and these will be dispatched based on the triggers you establish. Additionally, you can automate communications for tasks like check-in and check-out instructions, as well as special wishes for birthdays or anniversaries, along with sequences for follow-up messages, including requests for reviews, which ultimately minimizes the need for manual engagement. This comprehensive approach not only increases efficiency but also fosters a more personalized experience for each guest.
Description
Stays is a vacation rental software that automates your bookings. You can advertise your accommodations, increase bookings, create an unforgettable experience for your guests, and analyze the results.
Our software includes a channel manager, full integration to the main channels, an online payment, guest extranet, intuitive dashboards and statistics. It also has task management, automated communication, task managing, and a fully integrated finance module with owner reports and cross selling tools.
We assist property managers of all sizes to grow their businesses! .
We offer different feature packages for property managers and owners with 3 to 1000+ listings.
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API Access
Has API
No
API Access
Has API
Yes
Integrations
Airbnb
No
Booking.com
No
Cielo
No
Expedia
No
FLEXIPASS
Yes
Facebook
No
Google Analytics
No
Mailchimp
No
PagSeguro
No
Pagar.me
No
Integrations
Airbnb
Yes
Booking.com
Yes
Cielo
Yes
Expedia
Yes
FLEXIPASS
No
Facebook
Yes
Google Analytics
Yes
Mailchimp
Yes
PagSeguro
Yes
Pagar.me
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$18 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Instio
Founded
2015
Country
India
Website
instio.co/guest-messaging/
Vendor Details
Company Name
Stays
Founded
2016
Country
Brazil
Website
stays.net/en/
Product Features
Product Features
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
Yes
Owner Statements
Yes
Payment Processing
Yes
Property Database
Yes
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
Yes