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Average Ratings 33 Ratings

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features
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support

Description

Enhancing the guest experience involves effective communication before, during, and after their stay. The Instio GEM automated communication platform facilitates this interaction by ensuring timely messages are sent to guests automatically, significantly improving their overall experience. By bridging the gap between operations teams and guests through SMS, email, and in-app messaging, the platform streamlines communication. You can design automated messages to manage routine interactions that usually consume much of your time, and these will be dispatched based on the triggers you establish. Additionally, you can automate communications for tasks like check-in and check-out instructions, as well as special wishes for birthdays or anniversaries, along with sequences for follow-up messages, including requests for reviews, which ultimately minimizes the need for manual engagement. This comprehensive approach not only increases efficiency but also fosters a more personalized experience for each guest.

Description

Stays is a vacation rental software that automates your bookings. You can advertise your accommodations, increase bookings, create an unforgettable experience for your guests, and analyze the results. Our software includes a channel manager, full integration to the main channels, an online payment, guest extranet, intuitive dashboards and statistics. It also has task management, automated communication, task managing, and a fully integrated finance module with owner reports and cross selling tools. We assist property managers of all sizes to grow their businesses! . We offer different feature packages for property managers and owners with 3 to 1000+ listings. .

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Airbnb No 
Booking.com No 
Cielo No 
Expedia No 
FLEXIPASS Yes 
Facebook No 
Google Analytics No 
Mailchimp No 
PagSeguro No 
Pagar.me No 
PayPal No 
PriceLabs No 
Stripe No 
Vrbo No 

Integrations

Airbnb Yes 
Booking.com Yes 
Cielo Yes 
Expedia Yes 
FLEXIPASS No 
Facebook Yes 
Google Analytics Yes 
Mailchimp Yes 
PagSeguro Yes 
Pagar.me Yes 
PayPal Yes 
PriceLabs Yes 
Stripe Yes 
Vrbo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$18 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Instio

Founded

2015

Country

India

Website

instio.co/guest-messaging/

Vendor Details

Company Name

Stays

Founded

2016

Country

Brazil

Website

stays.net/en/

Product Features

Product Features

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management Yes 
Owner Statements Yes 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management Yes 

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