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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Whether it pertains to fleet management, facilities, equipment, or inventory, we develop web-based solutions that allow you to effectively manage usage, monitor locations, and guarantee the proper maintenance of all your assets. You can receive service requests from end users, generate and schedule work orders, and allocate tasks to your staff and vendors as needed. Additionally, you can automatically inform requesters, vendors, and other personnel about any updates related to their work orders. Evaluate the performance of your vendors and teams through real-time, insightful visual reports. Our tools provide everything your facility management team requires to deliver an exceptional service experience to users of your facility. Moreover, you gain access to functionalities for various processes, including work requests, work orders, preventive maintenance, service level agreements (SLAs), feedback, and ratings, among other essential features. These capabilities are designed to streamline operations and enhance overall efficiency in managing your assets.

Description

OpenWrench serves as a cloud-based platform for managing facilities maintenance and operations, aimed at helping organizations consolidate, automate, and enhance their maintenance processes across various buildings, assets, and teams. Users can efficiently create, delegate, and monitor work orders, oversee preventive maintenance schedules, and keep comprehensive asset records, which assists in minimizing downtime and prolonging the lifespan of equipment. The platform features real-time dashboards and reporting tools that provide insights into labor, expenses, performance metrics, and task progress, empowering managers to prioritize assignments and make informed decisions based on data. Additionally, OpenWrench is optimized for mobile field operations, allowing technicians to receive job requests, update tasks, upload images, and finalize assignments all from their smartphones or tablets, which streamlines processes and reduces reliance on paperwork. The platform also includes features for coordinating with vendors and contractors, tracking inventory and parts, managing multiple sites, and customizing workflows to meet specific organizational needs. As a result, OpenWrench not only enhances operational efficiency but also supports better collaboration among teams and stakeholders.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$100 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sysserve Solutions

Founded

2012

Country

Nigeria

Website

www.sysservesolutions.com

Vendor Details

Company Name

OpenWrench

Country

United States

Website

www.useopenwrench.com

Product Features

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling No 
Incident Management No 
Inspection Management Yes 
Inventory Control Yes 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling No 
Schools Yes 
Space Planning No 
Vendor Management Yes 
Visitor Management No 
Work Order Management Yes 

Product Features

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

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