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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

InstantParcels is a comprehensive application designed for tracking packages from a vast array of couriers globally, allowing users to manage their shipments seamlessly in one convenient location. By simply inputting a tracking number, users can quickly access details such as the carrier, current delivery status, shipment history, and the estimated delivery date—all without the need for creating an account. This app accommodates major services like USPS, UPS, FedEx, DHL, China Post, Royal Mail, Canada Post, Australia Post, YunExpress, Cainiao, ECMS Express, along with over 600 other international postal and courier providers. With InstantParcels, the hassle of navigating through multiple courier websites is eliminated, as all information is presented in a straightforward and user-friendly interface. Highlighted Features include: - The ability to track packages from more than 600 couriers across the globe - Automatic detection of the courier service used - Updates on real-time delivery status - A complete timeline of shipment history - Support for multiple tracking numbers - No account registration needed - An interface that is lightweight, quick, and easy to navigate This app is ideal for anyone who frequently shops online, including international purchasers, users of platforms like eBay, Amazon, and AliExpress, as well as small ecommerce entrepreneurs looking to streamline their shipping process. In a world where efficient package tracking is essential, InstantParcels proves to be an invaluable tool for managing deliveries.

Description

Engage with your customers through various channels, including phone, chat, email, and social media, while ensuring seamless transitions between them to avoid interruptions. Simplify the experience for your clientele by providing an intuitive user interface, which fosters efficiency and high acceptance among service teams. Enjoy the flexibility to utilize the solution anywhere and adapt its scale according to your requirements. Select from three tailored packages that cater to your specific needs and take advantage of rapid deployment and easy adjustments with minimal training necessary. Rely on superior call quality and the assurance of using a dependable public cloud that is entirely managed by a German data center and cloud provider. Look forward to consistent enhancements and the introduction of new features, guaranteeing that your service remains current. This solution is ideal for small and expanding teams, as well as for teams of 10 or more seeking to boost their performance. Additionally, it is well-suited for medium and large teams that have complex technical demands, ensuring that every organization can find its perfect fit. No matter the size of your team, this system is designed to adapt and grow with you.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Damovo UCC No 
Mitel Teamwork No 
NTT Cloud Communications No 

Integrations

Damovo UCC Yes 
Mitel Teamwork Yes 
NTT Cloud Communications Yes 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

InstantParcels

Founded

2025

Country

United States

Website

instantparcels.com

Vendor Details

Company Name

Sikom

Country

Germany

Website

sikom.de/neues-produkt-sikom-cloudone/

Product Features

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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