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Description
Customers can initiate a tech support session conveniently by either downloading a lightweight application or simply clicking an icon on their desktop, eliminating the need for prior installation. This allows you to gain immediate access to their computer. Once the remote support session concludes, future access is only possible with their explicit invitation, ensuring that your clients enjoy maximum privacy and reassurance. If you happen to be unavailable, customers have the option to set a 12-hour window during which you can connect while the computer remains unattended. Furthermore, you can receive a text message alerting you when a customer is ready for assistance. By selecting a customer from a list, you can access their computer at any time, provided you obtain one-time permission for unattended remote access. This arrangement allows for repeated access as needed. Additionally, customers can leave messages, request to be connected to another team member, or even automatically connect you when you log in. You will be able to view and control your customer’s computer just as if you were sitting right in front of it, creating a seamless support experience. This level of accessibility and flexibility significantly enhances the efficiency of your tech support services.
Description
Our state-of-the-art engine takes the remote control experience for users to unprecedented heights. Seamlessly manage your Windows desktop, present slideshows, and retrieve files from your personal computer using either an Android mobile device or another PC. Experience flawless performance at up to 4K resolution. Monflo guarantees exceptional performance, ensuring a consistently smooth and lag-free remote PC control experience! Discover the capabilities of Monflo yourself and enjoy accessing and controlling your Windows desktop in stunning HD quality. With Monflo, you can engage with any desktop application available on your client device, providing immediate access to all your installed programs, documents, and presentations. Everything operates with remarkable quality and speed! There are no limitations on using Monflo for remote access from your client device, whether it be an Android device or another PC. Even if you're dealing with double NAT, you won’t face any issues! Don't let technical difficulties hinder you; connect to your Windows PC from anywhere at any time you desire. Plus, with continuous updates and improvements, Monflo ensures that your remote experience remains at the forefront of technology.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$29 per user per month
Free Trial
Free Version
Pricing Details
$19.95 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Instant Housecall
Founded
2005
Country
Canada
Website
www.instanthousecall.com
Vendor Details
Company Name
Mirillis
Country
Poalnd
Website
mirillis.com/remote-access
Product Features
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management