Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Inspira's Machine Suite is comprised of various AI-driven 'engines' that our team can tailor to execute numerous routine management tasks; these tasks may be labor-intensive for humans, yet are effortlessly handled by the machine suite. Each engine works in harmony to autonomously enhance production efficiency. Additionally, data from any AI production tool integrated with the machine can be processed through our API, with custom endpoints available upon request. The classification engine is responsible for categorizing, labeling, and securely storing data on encrypted AWS servers in a format compatible with the other AI engines. Once the data is ingested, it undergoes a thorough process of cleaning, normalization, enrichment, and aggregation, ensuring it is primed for further processing by the machine's additional engines. This comprehensive approach not only streamlines management tasks but also significantly boosts operational productivity across all sectors.

Description

Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Jira No 
Jira Service Management No 
Jira Work Management No 
ServiceNow No 

Integrations

Amazon Web Services (AWS) No 
Jira Yes 
Jira Service Management Yes 
Jira Work Management Yes 
ServiceNow Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$7800 per year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Inspira

Country

United States

Website

inspira.ai/machine-suite/

Vendor Details

Company Name

BlueSoft

Founded

2017

Country

Poland

Website

bluesoft.com/product/mr-wolf/

Product Features

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Alternatives

Alternatives

Litmus Edge Reviews

Litmus Edge

Litmus
Axix IDP Engine Reviews

Axix IDP Engine

Axix Technologies LLC USA