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Description
Build empowering online communities using Insightrix Communities, a premier software designed for brands and organizations aiming to collaborate with their customers or stakeholders. Insightrix Communities provides market researchers, communication experts, and engagement professionals with a comprehensive suite of tools tailored to meet their research and community consultation requirements. The platform boasts powerful online community management capabilities, tools for both quantitative and qualitative research, and an unparalleled user experience that stands out in the industry. Additionally, it fosters meaningful interactions that enhance customer loyalty and drive valuable insights for continuous improvement.
Description
Jambo is stakeholder relationship management (SRM) software designed to help organizations and government teams centralize, track, and report on all engagement and consultation activities. Built for teams that need a reliable way to secure and manage their engagement history with stakeholders, communities, regulators, and other external parties, Jambo provides a single, secure platform to replace scattered spreadsheets and manual tracking.
Used widely across government and various industries, including infrastructure development, renewable energy, healthcare, and resource development, Jambo supports teams that must document every communication, understand key relationships, demonstrate project progress, and meet rigorous consultation or regulatory requirements. By consolidating all engagement and consultation data in one place, users gain a complete and auditable record of communications, issues, and commitments throughout the project lifecycle.
Jambo's intuitive interface and fast data entry tools make it easy to log emails, meetings, phone calls, and other activities, ensuring every touchpoint is captured. Teams can prioritize issues and commitments, assign tasks, monitor follow-up actions, and track trends to reduce risks and strengthen relationships.
Built-in reporting and analytics allow users to quickly create project updates or generate detailed regulatory reports, eliminating the need for manual compilation. With security features trusted by leading organizations and government agencies, Jambo ensures data is stored safely, consistently, and accessibly.
Overall, Jambo streamlines engagement and consultation management, improves collaboration, and equips teams with the clarity and accountability needed to build strong stakeholder relationships.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ArcGIS Pro
No
Microsoft 365
No
Microsoft Outlook
No
Zapier
No
Integrations
ArcGIS Pro
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
Zapier
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$995 per month
Jambo offers two subscription types:
Jambo Professional: Starts at $995 per month.
Jambo Enterprise: Contact Jambo for a custom quote. (This subscription includes more features and advanced security features.)
Jambo Professional: Starts at $995 per month.
Jambo Enterprise: Contact Jambo for a custom quote. (This subscription includes more features and advanced security features.)
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Insightrix Research
Founded
2001
Country
Canada
Website
insightrixcommunities.com
Vendor Details
Company Name
Jambo™
Founded
2018
Country
Canada
Website
www.jambo.cloud
Product Features
Community
Content Management
Yes
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
No
Group Management
No
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
No
Feedback Collection
Yes
Gamification
Yes
Live Chat
No
Video Content
Yes
Market Research
Benchmarking
No
Compensation Management
Yes
Data Management
Yes
Email / Online
Yes
Face-to-Face
No
Panel Management
Yes
Paper-Based
No
Phone-Based
No
Sample Management
Yes
Statistical Analysis
Yes
Survey Management
Yes
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Stakeholder Relationship Management
Community Investment Tracking
Yes
Stakeholder Assessment
Yes
Stakeholder Commitments Management
Yes
Stakeholder Complaint Management
Yes
Stakeholder Consultation Tracking
Yes
Stakeholder Engagement
Yes
Stakeholder Grievance Management
Yes
Stakeholder Information Management
Yes
Stakeholder Issues Management
Yes
Stakeholder Mapping
Yes
