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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

First Insight is a next-generation decision platform that allows designers, merchants and brand managers, buyers and marketing teams to answer key questions every day. First Insight engages consumers with digital surveys designed for the retail sector. First Insight's digital platform (InsightSUITE), is used by retail leaders to drive growth and unlock value from their customers. Our solution collects no-party voice data from customers and combines it to create financial goals. Why First Insight? First Insight's digital engagement module allows you to engage prospects, customers, consumers, and employees through a simple, immersive, browser-based user interface. Voice of the Customer software collects feedback via surveys, sentiment ratings, valuations and open comments. Enterprises can personalize the engagement by using their branding, incentives, and links from one platform.

Description

Elevate the potential of your data with advanced software specifically designed for shopping centers, outlet locations, and retail property management—effectively harness your information through a customized management platform driven by real-time analytics. With intelligent tools at your disposal, you can unlock valuable insights to enhance your efficiency in overseeing retail and recreational venues while crafting intricate strategies aimed at boosting asset value. This platform offers a versatile analytical approach, providing everything from quick summaries to in-depth, manipulable data views that allow for comprehensive exploration. Retail Advantage is crafted to deliver these crucial insights exactly when and where they are needed, utilizing cutting-edge technology to offer solutions across various platforms, including desktops, laptops, and mobile applications. Furthermore, the integration of technology fosters a sense of community within retail and leisure environments, transforming them into dynamic spaces for connection and interaction. As the landscape of retail continues to evolve, we are committed to shaping the environments in which we engage, transact, and socialize.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Kinexio No 

Integrations

Kinexio Yes 

Pricing Details

Custom Pricing
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

First Insight

Country

United States

Website

www.firstinsight.com

Vendor Details

Company Name

ART Software Group

Country

United Kingdom

Website

www.retailadvantage.co.uk

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration No 
Data Matching No 
GDPR Compliance Yes 
Personalization No 
Predictive Modeling Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Predictive Analytics

AI / Machine Learning Yes 
Benchmarking Yes 
Data Blending No 
Data Mining Yes 
Demand Forecasting Yes 
For Education No 
For Healthcare No 
Modeling & Simulation Yes 
Sentiment Analysis Yes 

Alternatives

Alternatives