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Description
First Insight is a next-generation decision platform that allows designers, merchants and brand managers, buyers and marketing teams to answer key questions every day. First Insight engages consumers with digital surveys designed for the retail sector.
First Insight's digital platform (InsightSUITE), is used by retail leaders to drive growth and unlock value from their customers. Our solution collects no-party voice data from customers and combines it to create financial goals.
Why First Insight?
First Insight's digital engagement module allows you to engage prospects, customers, consumers, and employees through a simple, immersive, browser-based user interface.
Voice of the Customer software collects feedback via surveys, sentiment ratings, valuations and open comments. Enterprises can personalize the engagement by using their branding, incentives, and links from one platform.
Description
Within a day, you can obtain video responses from your desired consumer demographic by selecting from a pre-screened nationwide panel in the US. Start by identifying your target audience using 12 available demographic filters, and then incorporate your own custom screening questions to ensure relevance. All panelists have been vetted for their ability to articulate their thoughts effectively. After that, simply input the questions you wish to pose to your audience and you'll begin receiving recorded video responses in just minutes. Utilize our integrated tools to sift through and evaluate your findings, making it easy to share insights with your team or clients. This process allows you to test and refine ideas for advertising, messaging, branding, packaging, and more during every phase of your creative development. Additionally, you can swiftly gather consumer feedback on product concepts, which can significantly decrease the time it takes to bring unique products to market. Ultimately, this approach provides you with valuable insights directly from your target consumers, enabling you to craft messaging and content that truly resonates and drives conversions. Engaging with consumers in their own voices enhances your understanding of their preferences and needs.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Custom Pricing
Free Trial
No
Free Version
Yes
Pricing Details
$10
per reply
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
First Insight
Country
United States
Website
www.firstinsight.com
Vendor Details
Company Name
QualNow
Founded
2017
Country
United States
Website
qualnow.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Yes
Campaign Management
Yes
Customer Profiles
Yes
Customer Segmentation
Yes
Data Integration
No
Data Matching
No
GDPR Compliance
Yes
Personalization
No
Predictive Modeling
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
Predictive Analytics
AI / Machine Learning
Yes
Benchmarking
Yes
Data Blending
No
Data Mining
Yes
Demand Forecasting
Yes
For Education
No
For Healthcare
No
Modeling & Simulation
Yes
Sentiment Analysis
Yes