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Average Ratings 1 Rating
Description
First Insight is a next-generation decision platform that allows designers, merchants and brand managers, buyers and marketing teams to answer key questions every day. First Insight engages consumers with digital surveys designed for the retail sector.
First Insight's digital platform (InsightSUITE), is used by retail leaders to drive growth and unlock value from their customers. Our solution collects no-party voice data from customers and combines it to create financial goals.
Why First Insight?
First Insight's digital engagement module allows you to engage prospects, customers, consumers, and employees through a simple, immersive, browser-based user interface.
Voice of the Customer software collects feedback via surveys, sentiment ratings, valuations and open comments. Enterprises can personalize the engagement by using their branding, incentives, and links from one platform.
Description
Our decision-making engine, powered by AI, streamlines the processes of testing, refining, and launching fresh tasks and surveys, which dramatically shortens the time required to obtain data and derive actionable insights. By providing the right context, we uncover the genuine motivations of consumers when making purchases, leading to a deeper comprehension of pivotal moments in their buying journey. Our extensive point of interest (POI) database is continuously updated, featuring details like operational hours, average wait times, and geofencing parameters that are often unavailable from other sources. Since the onset of the pandemic, Premise has amassed over 150 million data points, playing a vital role in supplying information on mask-wearing, adherence to quarantine measures, and other critical data that supports both public and private entities in their pandemic-related strategies. Additionally, Premise’s advanced market intelligence platform combines machine learning with human insight, facilitating the collection and analysis of real-time data from a reliable and well-curated global network, thereby enhancing decision-making capabilities across various sectors. This innovative approach not only improves responsiveness but also empowers organizations to adapt swiftly to changing market dynamics.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Testable
No
Pricing Details
Custom Pricing
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
First Insight
Country
United States
Website
www.firstinsight.com
Vendor Details
Company Name
Premise
Founded
2012
Country
United States
Website
www.premise.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Yes
Campaign Management
Yes
Customer Profiles
Yes
Customer Segmentation
Yes
Data Integration
No
Data Matching
No
GDPR Compliance
Yes
Personalization
No
Predictive Modeling
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
Predictive Analytics
AI / Machine Learning
Yes
Benchmarking
Yes
Data Blending
No
Data Mining
Yes
Demand Forecasting
Yes
For Education
No
For Healthcare
No
Modeling & Simulation
Yes
Sentiment Analysis
Yes