Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
First Insight is a next-generation decision platform that allows designers, merchants and brand managers, buyers and marketing teams to answer key questions every day. First Insight engages consumers with digital surveys designed for the retail sector.
First Insight's digital platform (InsightSUITE), is used by retail leaders to drive growth and unlock value from their customers. Our solution collects no-party voice data from customers and combines it to create financial goals.
Why First Insight?
First Insight's digital engagement module allows you to engage prospects, customers, consumers, and employees through a simple, immersive, browser-based user interface.
Voice of the Customer software collects feedback via surveys, sentiment ratings, valuations and open comments. Enterprises can personalize the engagement by using their branding, incentives, and links from one platform.
Description
Our comprehensive suite of retail enterprise solutions equips retailers with advanced inventory management and customer engagement capabilities, resulting in improved customer loyalty, enhanced profit margins, and a more motivated workforce. Mi9 empowers top-tier retailers to streamline and refine their entire Plan-to-Sell® process, which encompasses everything from planning and managing to selling products in-store, online, and across various devices. Our corporate retail systems improve demand forecasting, planning, and merchandise management, while our point-of-purchase systems drive increased revenue and customer interaction. Additionally, our analytics tools accelerate the time it takes to gain insights. Leveraging the latest advancements in AI and machine learning, Mi9's cloud-based solutions enhance system intelligence, automate repetitive tasks, and provide exception-driven workflows. Mi9 Retail is dedicated to supporting retailers in achieving their objectives, enabling them to maximize revenue, boost margins, and lower expenses effectively. By prioritizing innovation and adaptability, we ensure that our clients remain competitive in a rapidly evolving market landscape.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Buyer's Toolbox BAR
No
Buyer's Toolbox Cube
No
Buyer’s Toolbox AP
No
Halla
No
Onfleet
No
Planalytics
No
Integrations
Buyer's Toolbox BAR
Yes
Buyer's Toolbox Cube
Yes
Buyer’s Toolbox AP
Yes
Halla
Yes
Onfleet
Yes
Planalytics
Yes
Pricing Details
Custom Pricing
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
First Insight
Country
United States
Website
www.firstinsight.com
Vendor Details
Company Name
Mi9 Retail
Founded
1980
Country
United States
Website
mi9retail.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Yes
Campaign Management
Yes
Customer Profiles
Yes
Customer Segmentation
Yes
Data Integration
No
Data Matching
No
GDPR Compliance
Yes
Personalization
No
Predictive Modeling
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
Predictive Analytics
AI / Machine Learning
Yes
Benchmarking
Yes
Data Blending
No
Data Mining
Yes
Demand Forecasting
Yes
For Education
No
For Healthcare
No
Modeling & Simulation
Yes
Sentiment Analysis
Yes
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
Yes
Budgeting & Forecasting
Yes
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
Yes
Natural Language Generation (NLG)
Yes
Performance Metrics
Yes
Predictive Analytics
Yes
Profitability Analysis
Yes
Strategic Planning
Yes
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Inventory Management
Alerts/Notifications
Yes
Barcoding / RFID
Yes
Forecasting
Yes
Inventory Optimization
Yes
Kitting
Yes
Manufacturing Inventory Management
Yes
Mobile Access
Yes
Multi-Channel Management
Yes
Product Identification
Yes
Reorder Management
Yes
Reporting/Analytics
Yes
Retail Inventory Management
Yes
Supplier Management
Yes
Warehouse Management
Yes
Point of Sale
Barcode Scanning
Yes
Commission Management
Yes
Cryptocurrency Support
Yes
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
Yes
Multi-Location
Yes
Restaurant POS
No
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
Yes
Retail Execution
AI / Image Recognition
No
Collaboration Tools
No
Data Collection
No
Inspection
No
Pricing / Placement Optimization
No
Product Education
No
Product Promotion Strategy
No
Retail Site Audit
No
Workforce Management
No
Retail POS Systems
Barcode Scanning
Yes
Commission Management
Yes
Discount Management
Yes
Gift Card Management
Yes
Inventory Management
Yes
Loyalty Program Support
Yes
Pricing Management
Yes
Returns Tracking
Yes
Sales Tracking
Yes
Touch Screen
No
eCommerce
Yes