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Average Ratings 0 Ratings
Description
InsightReviews serves as a platform dedicated to gathering feedback and managing the reputation of local enterprises. At the time of purchase, employees input a customer's phone number, triggering an SMS that contains a personalized review link. Reviews rated positively (4-5 stars) are directed to platforms such as Google, Yelp, Facebook, and TripAdvisor, while negative reviews (1-3 stars) remain confidential, allowing the business to address concerns directly. The platform boasts a comprehensive review dashboard equipped with analytics, staff accounts for team collaboration, a public testimonial wall, customizable SMS templates, and billing facilitated through Stripe. It is specifically tailored for businesses like cafes, salons, dental practices, fitness centers, and auto repair shops that aspire to increase their number of five-star reviews while reducing public dissatisfaction. Additionally, the system enhances customer engagement and provides valuable insights for improving service quality.
Description
eStar prioritizes client success by collaborating with leading retailers throughout Australasia to consistently achieve growth that outpaces the market. As the sole enterprise-level total commerce solutions partner, eStar engages directly with brands to foster ongoing advancement. Our clientele includes CEOs and business owners who express concerns about declining sales or insufficient online growth, as well as Digital Executives and Marketing teams facing challenges with low conversion rates. We also support retailers who, despite past achievements, are now feeling anxious due to stagnant or lackluster performance. With a strong commitment to teamwork, eStar aims to reach exceptional results in partnership with our clients. We provide and enhance a robust, enterprise-grade eCommerce platform that is recognized for its reliability, scalability, and security. This platform is the backbone for many of Australasia's most notable retail and merchandise brands, demonstrating eStar's impact on the industry. Additionally, our dedication to innovation ensures that we continuously improve our offerings to meet evolving market needs.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Afterpay
No
Braintree
No
Cin7 Inventory Management
No
Emarsys
No
Fredhopper
No
Givex
No
Humm
No
Intelligent Reach
No
Listrak
No
Mailchimp
No
Integrations
Afterpay
Yes
Braintree
Yes
Cin7 Inventory Management
Yes
Emarsys
Yes
Fredhopper
Yes
Givex
Yes
Humm
Yes
Intelligent Reach
Yes
Listrak
Yes
Mailchimp
Yes
Pricing Details
$79/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
InsightReviews
Founded
2025
Country
Australia
Website
insightreviews.com.au
Vendor Details
Company Name
eStar
Founded
1998
Country
Australia
Website
www.estaronline.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No