Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

InsightReviews serves as a platform dedicated to gathering feedback and managing the reputation of local enterprises. At the time of purchase, employees input a customer's phone number, triggering an SMS that contains a personalized review link. Reviews rated positively (4-5 stars) are directed to platforms such as Google, Yelp, Facebook, and TripAdvisor, while negative reviews (1-3 stars) remain confidential, allowing the business to address concerns directly. The platform boasts a comprehensive review dashboard equipped with analytics, staff accounts for team collaboration, a public testimonial wall, customizable SMS templates, and billing facilitated through Stripe. It is specifically tailored for businesses like cafes, salons, dental practices, fitness centers, and auto repair shops that aspire to increase their number of five-star reviews while reducing public dissatisfaction. Additionally, the system enhances customer engagement and provides valuable insights for improving service quality.

Description

Acquiring reviews doesn't need to be a challenging task or require additional personnel, as you can efficiently achieve this through our online reputation management system. Simply log into your dashboard via any device, input your customer's name, email, and/or mobile number, and we will manage the entire process for you. An email, text, or both will be sent to your customer, inquiring if they would recommend your business to others. Those who respond positively will be prompted immediately to share a review. When a customer indicates their willingness to recommend your services, our system guides them directly to your preferred review platforms such as Facebook, Google, Yelp, or any site you select. To streamline the feedback process, our platform seamlessly directs customers straight to the review box, removing the hassle of searching for your business online. This user-friendly approach allows customers to view your review sites and provide their feedback within seconds, making it easier than ever to enhance your online reputation. Your engagement with customers can significantly improve, ultimately fostering a stronger relationship with them.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Airbnb No 
Axis LMS No 
Booking.com No 
Expedia No 
Facebook No 
Google Business Profile No 
Tripadvisor No 
Yelp No 
trivago No 

Integrations

Airbnb Yes 
Axis LMS Yes 
Booking.com Yes 
Expedia Yes 
Facebook Yes 
Google Business Profile Yes 
Tripadvisor Yes 
Yelp Yes 
trivago Yes 

Pricing Details

$79/month
Free Trial Yes 
Free Version No 

Pricing Details

$39.00 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

InsightReviews

Founded

2025

Country

Australia

Website

insightreviews.com.au

Vendor Details

Company Name

Score My Reviews

Founded

2017

Country

United States

Website

www.scoremyreviews.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management No 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Alternatives

Alternatives

LocalReviews Reviews

LocalReviews

OneLocal