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Description

Full-stack platform for monitoring your hardware and software. InsightCat, a full-stack monitoring solution for infrastructure monitoring, allows you to search, analyze, aggregate and summarize system metrics from one place. The solution was designed to be simple and address the most pressing requests of DevOps and SecOps (System administrators, SecOps and IT specialists) related to infrastructure monitoring, security log management, log management, log management, and other issues. This solution allows you to: Perform infrastructure monitoring. Identify anomalies in your infrastructure and eliminate them as quickly possible. This will also prevent similar problems from happening again. Synthetic monitoring. Monitoring your web services 24 hours a day. Be aware of any critical downtimes in advance. Log management. Log management. Smart alerting and escalation. To keep your team informed of any unusual behavior, spikes or errors, set up the flexible alarming system.

Description

Callstats improves customer interactions, minimizes agent idle time, and enhances overall operational productivity. By monitoring and analyzing voice and video communications, it allows for the delivery of superior user experiences through a single, user-friendly dashboard. If you're interested in starting to monitor and analyze your WebRTC sessions, set up an account today. The data is categorized by six different geographic areas, enabling contact center managers to assess their service performance effectively. A prominent software company leverages callstats.io to streamline communication between agents and the Amazon Connect contact center cloud. Discover the various advantages of implementing WebRTC for agent interactions, along with actionable advice for a seamless transition. We gather more than 500 metrics every few seconds from each endpoint in a WebRTC session, and our dashboard consolidates this information to offer a comprehensive overview of service health, making it easy to identify areas for improvement. This robust system not only aids in enhancing user experiences but also empowers managers to make informed decisions based on real-time data.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Fluentd Yes 
Google Cloud Platform Yes 
Jitsi No 
Kubernetes Yes 
Logstash Yes 
Microsoft Azure Yes 
Prometheus Yes 
Slack Yes 
Telegraf Yes 

Integrations

Amazon Web Services (AWS) No 
Fluentd No 
Google Cloud Platform No 
Jitsi Yes 
Kubernetes No 
Logstash No 
Microsoft Azure No 
Prometheus No 
Slack No 
Telegraf No 

Pricing Details

$1.99
Pay-as-you-go.
No hidden fees, no unexpected charges.

You can choose from three subscription plans: Essentials, Pro, Enterprise.

The price starts from $1.99 per GB.

Contact the sales team to get the details.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

InsightCat

Country

Israel

Website

insightcat.com

Vendor Details

Company Name

CALLSTATS I/O

Founded

2014

Country

Finland

Website

www.callstats.io

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Database Monitoring

Anomaly Detection Yes 
Autodiscovery Yes 
Capacity Planning No 
Dashboard Yes 
Dependency Tracking Yes 
Historical Trend Analysis Yes 
Multitenancy No 
Notifications / Alerts Yes 
Performance Monitoring Yes 
Permissions / Access Controls No 
Predictive Analytics Yes 
Prioritization Yes 
Query Analysis Yes 
Resource Optimization Yes 
Troubleshooting Yes 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring Yes 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

System Monitoring

Alerts / Notifications Yes 
Antivirus Management Yes 
Data Backup / Recovery Yes 
Device Monitoring Yes 
Inventory Management No 
Patch Management No 
Policy-based Automation No 
Remote Monitoring Yes 
Reporting / Analytics Yes 
Risk Analysis Yes 
Server Monitoring Yes 
Service Configuration Management Yes 

Product Features

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring No 
Web Traffic Reporting No 

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