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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Inquirly is an AI-driven customer communication platform built to streamline support operations and improve customer experience. It consolidates multiple communication channels, including email, chat, WhatsApp, and social media, into one unified inbox. The platform’s AI assistant, Aily, automates routine tasks such as answering FAQs, tracking orders, and routing tickets. It leverages a company’s knowledge base and past interactions to deliver accurate and context-aware responses. Inquirly reduces manual workload by automating ticket generation, prioritization, and assignment. It also enhances collaboration by providing agents with full conversation history and AI-powered suggestions. The platform supports custom workflows and chatbot automation without requiring coding. Its knowledge base integration allows businesses to provide proactive, self-service support to customers. Inquirly prioritizes data privacy by ensuring that all customer data remains within the organization’s environment. Overall, it enables support teams to operate more efficiently while maintaining high-quality, personalized interactions.

Description

Plain is a platform that leverages AI to enhance customer support and collaboration for B2B teams, allowing them to efficiently manage and respond to customer interactions across various channels such as Slack, Microsoft Teams, Discord, email, chat, forms, and in-product communications, all within a single, high-speed workspace; it merges disparate support channels into one inbox, links internal systems through a versatile API-first approach, automates various workflows, and incorporates intelligent features like the AI agent Ari for handling routine inquiries, Sidekick for providing team members with contextual drafting assistance and knowledge searching, and Insights for identifying trends and key themes, thereby minimizing manual tasks, speeding up response times, and deepening customer insights. Additionally, the platform allows for the incorporation of any knowledge source to enhance accuracy, seamlessly integrates with both development and business tools, offers service level agreements (SLAs) and workflow automation across different communication channels, and is specifically crafted to empower teams in gaining a comprehensive understanding of their customers. This unique combination of features not only streamlines operations but also fosters a more personalized customer experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Discord No 
GitHub No 
Gmail No 
Help Scout No 
HubSpot CRM No 
Inkeep No 
Intercom No 
Jira No 
Linear No 
Microsoft Teams No 
Motileo No 
Odella No 
Rootly No 
Salesforce No 
Shortcut No 
Slack No 
WhatsApp Yes 
Zendesk No 
incident.io No 

Integrations

Discord Yes 
GitHub Yes 
Gmail Yes 
Help Scout Yes 
HubSpot CRM Yes 
Inkeep Yes 
Intercom Yes 
Jira Yes 
Linear Yes 
Microsoft Teams Yes 
Motileo Yes 
Odella Yes 
Rootly Yes 
Salesforce Yes 
Shortcut Yes 
Slack Yes 
WhatsApp No 
Zendesk Yes 
incident.io Yes 

Pricing Details

$12.50/month/user
Free Trial Yes 
Free Version Yes 

Pricing Details

$35 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Inquirly

Founded

2025

Country

United States

Website

inquirly.ai/

Vendor Details

Company Name

Plain

Country

United States

Website

www.plain.com

Product Features

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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