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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Offer 24/7 direct access for patients, residents, and their caregivers to easily manage payments for healthcare services, featuring secure and adaptable payment methods that cater to individual preferences. A user-friendly portal allows for the acceptance of various payment types, ensuring that users clearly understand their financial responsibilities and boosting overall satisfaction. Payments can be made at the point of service, online, through payment plans, by storing cards on file, over the phone, or via mail. Enhance cash flow by streamlining payment collections from patients and residents. Consolidate all payment information under a single login, simplifying access. Utilize standard reporting tools or generate and export an unlimited number of custom reports to reduce manual workload. Monitor and reconcile payments in real-time to ensure precision and facilitate efficient end-of-day reconciliation. Enhance the payment experience for patients, residents, and staff alike, while implementing flexible solutions like text-to-pay to bolster cash flow and improve convenience. This comprehensive approach not only simplifies payment processes but also fosters better relationships between healthcare providers and those they serve.

Description

In today's world, patients seek seamless digital interactions across various aspects of their lives. By utilizing athenahealth’s patient engagement solutions, healthcare providers can enhance the patient experience while simultaneously alleviating the administrative burden on their practice through automated messaging, appointment reminders, and more. The user-friendly patient portal allows individuals to conveniently book appointments, fill out forms, and process co-payments online at their leisure. This streamlined approach not only simplifies scheduling and payment for patients but also leads to a decrease in no-shows and boosts revenue collection for healthcare providers. By enabling meaningful connections between patients and providers, athenaTelehealth offers a safe and secure alternative to traditional office visits, facilitating effective care management. Moreover, our patient engagement services can significantly reduce no-show rates, potentially leading to a 4% improvement in appointment attendance, ultimately contributing to a more efficient practice. Embracing these tools can transform the way healthcare is delivered, ensuring that both patients and providers benefit from enhanced accessibility and communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Inovalon Provider Cloud Yes 
Reputation.com No 

Integrations

Inovalon Provider Cloud No 
Reputation.com Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Inovalon

Founded

1998

Country

United States

Website

www.inovalon.com/products/provider-cloud/revenue-cycle-management/patient-payments/

Vendor Details

Company Name

athenahealth

Founded

1997

Country

United States

Website

www.athenahealth.com/solutions/patient-engagement

Product Features

Revenue Cycle Management

Accounts Receivable No 
Claims Management No 
Collections Management No 
EHR/EMR Integration No 
For Healthcare No 
ICD-10 Compliance No 
Insurance Verification No 
Medical Billing No 
Patient Portal No 
Patient Registration No 
Patient Scheduling No 
Payment Processing No 

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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