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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Offer 24/7 direct access for patients, residents, and their caregivers to easily manage payments for healthcare services, featuring secure and adaptable payment methods that cater to individual preferences. A user-friendly portal allows for the acceptance of various payment types, ensuring that users clearly understand their financial responsibilities and boosting overall satisfaction. Payments can be made at the point of service, online, through payment plans, by storing cards on file, over the phone, or via mail. Enhance cash flow by streamlining payment collections from patients and residents. Consolidate all payment information under a single login, simplifying access. Utilize standard reporting tools or generate and export an unlimited number of custom reports to reduce manual workload. Monitor and reconcile payments in real-time to ensure precision and facilitate efficient end-of-day reconciliation. Enhance the payment experience for patients, residents, and staff alike, while implementing flexible solutions like text-to-pay to bolster cash flow and improve convenience. This comprehensive approach not only simplifies payment processes but also fosters better relationships between healthcare providers and those they serve.

Description

PatientPay provides an all-encompassing, adaptable, and secure billing and payment technology aimed at improving revenue cycle management for healthcare providers. By seamlessly integrating with current practice management or health information systems, PatientPay simplifies the payment experience, minimizing administrative workload and speeding up cash flow. The platform accommodates a variety of payment options, such as credit cards, HSA/FSA, eCheck/ACH, and digital wallets like Apple Pay, Venmo, PayPal, and Google Pay, thereby appealing to a wide array of patient preferences. Importantly, PatientPay's solution adheres to HIPAA and TCPA regulations, facilitating effective communication with patients through their chosen channels, including text and email, which enhances engagement and satisfaction levels. Furthermore, PatientPay features a sophisticated dunning engine that guarantees timely and appropriate interactions with patients, resulting in quicker payments, averaging under 14 days in comparison to the typical industry timeframe of 45 to 60 days. This commitment to efficiency not only boosts the financial health of practices but also reinforces positive patient relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apple Pay No 
Flip No 
Google Pay No 
Inovalon Provider Cloud Yes 
PayPal No 
Venmo No 

Integrations

Apple Pay Yes 
Flip Yes 
Google Pay Yes 
Inovalon Provider Cloud No 
PayPal Yes 
Venmo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Inovalon

Founded

1998

Country

United States

Website

www.inovalon.com/products/provider-cloud/revenue-cycle-management/patient-payments/

Vendor Details

Company Name

PatientPay

Founded

2008

Country

United States

Website

www.patientpay.com

Product Features

Revenue Cycle Management

Accounts Receivable No 
Claims Management No 
Collections Management No 
EHR/EMR Integration No 
For Healthcare No 
ICD-10 Compliance No 
Insurance Verification No 
Medical Billing No 
Patient Portal No 
Patient Registration No 
Patient Scheduling No 
Payment Processing No 

Product Features

Revenue Cycle Management

Accounts Receivable No 
Claims Management No 
Collections Management No 
EHR/EMR Integration No 
For Healthcare No 
ICD-10 Compliance No 
Insurance Verification No 
Medical Billing No 
Patient Portal No 
Patient Registration No 
Patient Scheduling No 
Payment Processing No 

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