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Average Ratings 123 Ratings

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features
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support

Description

Offer 24/7 direct access for patients, residents, and their caregivers to easily manage payments for healthcare services, featuring secure and adaptable payment methods that cater to individual preferences. A user-friendly portal allows for the acceptance of various payment types, ensuring that users clearly understand their financial responsibilities and boosting overall satisfaction. Payments can be made at the point of service, online, through payment plans, by storing cards on file, over the phone, or via mail. Enhance cash flow by streamlining payment collections from patients and residents. Consolidate all payment information under a single login, simplifying access. Utilize standard reporting tools or generate and export an unlimited number of custom reports to reduce manual workload. Monitor and reconcile payments in real-time to ensure precision and facilitate efficient end-of-day reconciliation. Enhance the payment experience for patients, residents, and staff alike, while implementing flexible solutions like text-to-pay to bolster cash flow and improve convenience. This comprehensive approach not only simplifies payment processes but also fosters better relationships between healthcare providers and those they serve.

Description

Service Center by Office Ally is trusted by more than 80,000 healthcare providers and health services organizations to help them take complete control of their revenue cycle. Service Center can verify patient eligibility and benefits, submit, correct, and check claims status online, and receive remittance advice. Accepting standard ANSI formats, data entry, and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accuro EMR No 
AltaPoint No 
Apollo PT Practice Management Software No 
AxiomEHR No 
Azalea EHR No 
ChiroFusion No 
ChiroTouch No 
CounSol.com No 
Criterion HCM No 
Definitive Healthcare No 
Delphi No 
Eyefinity Practice Management No 
FileZilla Pro No 
Inovalon Provider Cloud Yes 
MedInformatix No 
NPAWorks No 
PointClickCare No 
Unified Practice No 
Versus No 
Welligent EHR No 

Integrations

Accuro EMR Yes 
AltaPoint Yes 
Apollo PT Practice Management Software Yes 
AxiomEHR Yes 
Azalea EHR Yes 
ChiroFusion Yes 
ChiroTouch Yes 
CounSol.com Yes 
Criterion HCM Yes 
Definitive Healthcare Yes 
Delphi Yes 
Eyefinity Practice Management Yes 
FileZilla Pro Yes 
Inovalon Provider Cloud No 
MedInformatix Yes 
NPAWorks Yes 
PointClickCare Yes 
Unified Practice Yes 
Versus Yes 
Welligent EHR Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0
* While Service Center is free to start, some add-on products and features have a cost associated with them. The Non-Par processing fee is $44.95 and is calculated and charged per unique Tax ID + Rendering NPI combination whose claim volume is 50% or more to Non-Par transactions in a month.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Inovalon

Founded

1998

Country

United States

Website

www.inovalon.com/products/provider-cloud/revenue-cycle-management/patient-payments/

Vendor Details

Company Name

Office Ally

Founded

2000

Country

United States

Website

cms.officeally.com/lp/service-center

Product Features

Revenue Cycle Management

Accounts Receivable No 
Claims Management No 
Collections Management No 
EHR/EMR Integration No 
For Healthcare No 
ICD-10 Compliance No 
Insurance Verification No 
Medical Billing No 
Patient Portal No 
Patient Registration No 
Patient Scheduling No 
Payment Processing No 

Product Features

Claims Processing

Adjustor Management No 
Case Management No 
Claim Resolution Tracking Yes 
Co-Pay & Deductible Tracking Yes 
Compliance Management No 
Customer Management No 
Electronic Claims Yes 
Forms Management No 
Paper-Based Claims Yes 
Payor Management Yes 
Policy Administration No 

EDI

AS2 Applications No 
AS2 Specification Compliance No 
Archiving & Retention No 
Certificate Management No 
Configuration Data Searching No 
Data Format Translator No 
Flexible Licensing No 
Full Logging No 
Labeling No 

Hospital Management

Accounting Integration No 
Appointment Management No 
Appointment Scheduling No 
Bed Management No 
Billing & Invoicing No 
Claims Management No 
In-Patient Management No 
Inventory Management No 
Medical Billing No 
Out-Patient Management No 
Patient Records Management No 
Physician Management No 
Policy Management No 
Revenue Management No 

Insurance Claims Management

CRM No 
Claims tracking No 
Customer portal No 
Document management No 
EDI data exchange integrations No 
Electronic claims No 
Fraud management No 
Reporting No 

Medical Billing

Claims Processing Yes 
Claims Scrubbing Yes 
Code & Charge Entry No 
Compliance Tracking No 
Customizable Dashboard No 
Dunning Management No 
Invoice History No 
Patient Eligibility Checks Yes 
Practice Management No 
Quotes/Estimates No 
Remittance Advice Yes 

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant No 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling No 
Physician Scheduling No 

Revenue Cycle Management

Accounts Receivable Yes 
Claims Management Yes 
Collections Management Yes 
EHR/EMR Integration Yes 
For Healthcare Yes 
ICD-10 Compliance Yes 
Insurance Verification Yes 
Medical Billing Yes 
Patient Portal No 
Patient Registration No 
Patient Scheduling No 
Payment Processing Yes 

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