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Average Ratings 123 Ratings

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support

Description

Ensure a steady stream of revenue by utilizing a robust platform that accelerates reimbursements through eligibility verification, tracking claims status, conducting audits and appeals, and managing remittances for both government and commercial claims, all integrated into one cohesive system. Take advantage of a sophisticated rules engine that promptly cleanses claims in accordance with the latest CMS and commercial payer regulations, enabling you to rectify any inaccuracies prior to submission. During the claim upload process, confirm eligibility across all payers and identify any flagged issues, allowing for necessary edits before the claims are sent. Reduce the days in accounts receivable by implementing automated workflows for handling audit responses, submitting appeals, and tracking administrative dispute resolutions. Tailor staff workflow assignments based on the specific claim type and required actions. Additionally, automate the submission of secondary claims to prevent timely filing write-offs. Ultimately, enhance your claims revenue through automated workflows that facilitate quicker and more successful audits and appeals, ensuring your organization remains financially healthy. Furthermore, this comprehensive system can adapt to your evolving needs, providing long-term benefits as your operations grow.

Description

Service Center by Office Ally is trusted by more than 80,000 healthcare providers and health services organizations to help them take complete control of their revenue cycle. Service Center can verify patient eligibility and benefits, submit, correct, and check claims status online, and receive remittance advice. Accepting standard ANSI formats, data entry, and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accord eHR No 
AlohaABA No 
AutoMedSys EHR No 
CAM No 
CGM MEDISOFT No 
ChiroTouch No 
Credible No 
Delphi No 
DuxWare No 
EZBIS No 
Jane No 
MEDENT No 
MedInformatix No 
NextGen Healthcare EHR No 
SilkOne Cloud Chiropractic EHR No 
Theralytics No 
Unified Practice No 
Valant Behavioral Health EHR No 
WellSky Specialty Care for Behavioral Health No 
WinSCP No 

Integrations

Accord eHR Yes 
AlohaABA Yes 
AutoMedSys EHR Yes 
CAM Yes 
CGM MEDISOFT Yes 
ChiroTouch Yes 
Credible Yes 
Delphi Yes 
DuxWare Yes 
EZBIS Yes 
Jane Yes 
MEDENT Yes 
MedInformatix Yes 
NextGen Healthcare EHR Yes 
SilkOne Cloud Chiropractic EHR Yes 
Theralytics Yes 
Unified Practice Yes 
Valant Behavioral Health EHR Yes 
WellSky Specialty Care for Behavioral Health Yes 
WinSCP Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0
* While Service Center is free to start, some add-on products and features have a cost associated with them. The Non-Par processing fee is $44.95 and is calculated and charged per unique Tax ID + Rendering NPI combination whose claim volume is 50% or more to Non-Par transactions in a month.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Inovalon

Founded

1998

Country

United States

Website

www.inovalon.com/products/provider-cloud/revenue-cycle-management/all-payer-revenue-cycle-management/

Vendor Details

Company Name

Office Ally

Founded

2000

Country

United States

Website

cms.officeally.com/lp/service-center

Product Features

Insurance Claims Management

CRM No 
Claims tracking No 
Customer portal No 
Document management No 
EDI data exchange integrations No 
Electronic claims No 
Fraud management No 
Reporting No 

Product Features

Claims Processing

Adjustor Management No 
Case Management No 
Claim Resolution Tracking Yes 
Co-Pay & Deductible Tracking Yes 
Compliance Management No 
Customer Management No 
Electronic Claims Yes 
Forms Management No 
Paper-Based Claims Yes 
Payor Management Yes 
Policy Administration No 

EDI

AS2 Applications No 
AS2 Specification Compliance No 
Archiving & Retention No 
Certificate Management No 
Configuration Data Searching No 
Data Format Translator No 
Flexible Licensing No 
Full Logging No 
Labeling No 

Hospital Management

Accounting Integration No 
Appointment Management No 
Appointment Scheduling No 
Bed Management No 
Billing & Invoicing No 
Claims Management No 
In-Patient Management No 
Inventory Management No 
Medical Billing No 
Out-Patient Management No 
Patient Records Management No 
Physician Management No 
Policy Management No 
Revenue Management No 

Insurance Claims Management

CRM No 
Claims tracking No 
Customer portal No 
Document management No 
EDI data exchange integrations No 
Electronic claims No 
Fraud management No 
Reporting No 

Medical Billing

Claims Processing Yes 
Claims Scrubbing Yes 
Code & Charge Entry No 
Compliance Tracking No 
Customizable Dashboard No 
Dunning Management No 
Invoice History No 
Patient Eligibility Checks Yes 
Practice Management No 
Quotes/Estimates No 
Remittance Advice Yes 

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant No 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling No 
Physician Scheduling No 

Revenue Cycle Management

Accounts Receivable Yes 
Claims Management Yes 
Collections Management Yes 
EHR/EMR Integration Yes 
For Healthcare Yes 
ICD-10 Compliance Yes 
Insurance Verification Yes 
Medical Billing Yes 
Patient Portal No 
Patient Registration No 
Patient Scheduling No 
Payment Processing Yes 

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